# MyScouting Mobile App **URL:** https://discussions.scouting.org/c/myst/myst-app/3518.md?page=1 [Latest](https://discussions.scouting.org/latest.md) · [Categories](https://discussions.scouting.org/categories.md) · [Tags](https://discussions.scouting.org/tags.md) **Page:** 2 --- ## [iPhone app update V4.7.0 not installing](https://discussions.scouting.org/t/iphone-app-update-v4-7-0-not-installing/468229)
**Author:** [@ColinPfeiffer1](https://discussions.scouting.org/u/ColinPfeiffer1)\ **Replies:** 16\ **Last updated:** [February 2, 2025, 9:14pm UTC](https://discussions.scouting.org/t/iphone-app-update-v4-7-0-not-installing/468229 "2025-02-02T21:14:33Z")
The update released Jan 30 for Scouting.org app does not install - any ideas on getting it to work? --- ## [Need to combine accounts](https://discussions.scouting.org/t/need-to-combine-accounts/310834)
**Author:** [@EdithanneFritz](https://discussions.scouting.org/u/EdithanneFritz)\ **Replies:** 102\ **Last updated:** [January 20, 2025, 5:24pm UTC](https://discussions.scouting.org/t/need-to-combine-accounts/310834 "2025-01-20T17:24:02Z")
My email is being used on 2 accounts. For some reason another one as created for me, can someone assist on combining for (removed by Moderator for privacy) --- ## [Unable to add Scout Membership Card to Apple Wallet via Safari API in new mobile app](https://discussions.scouting.org/t/unable-to-add-scout-membership-card-to-apple-wallet-via-safari-api-in-new-mobile-app/237877)
**Author:** [@MatthewTrani](https://discussions.scouting.org/u/MatthewTrani)\ **Replies:** 21\ **Last updated:** [December 1, 2024, 3:48am UTC](https://discussions.scouting.org/t/unable-to-add-scout-membership-card-to-apple-wallet-via-safari-api-in-new-mobile-app/237877 "2024-12-01T03:48:59Z")
I won’t post my card’s API link that I was able to quickly grab when trying to install the pass to Apple Wallet, but basically in the last two versions of the MyScouting mobile app, the app won’t install passes through t… --- ## [Space Exploration Merit Badge not on list](https://discussions.scouting.org/t/space-exploration-merit-badge-not-on-list/459977)
**Author:** [@DavidMyers4](https://discussions.scouting.org/u/DavidMyers4)\ **Replies:** 3\ **Last updated:** [November 27, 2024, 11:52am UTC](https://discussions.scouting.org/t/space-exploration-merit-badge-not-on-list/459977 "2024-11-27T11:52:48Z")
I was entering Merit badges for one of my scouts but Space Exploration was nowhere to be found on the list. Why is that? --- ## [Combine accounts, link to my child](https://discussions.scouting.org/t/combine-accounts-link-to-my-child/455617)
**Author:** [@MorganTherrien](https://discussions.scouting.org/u/MorganTherrien)\ **Replies:** 1\ **Last updated:** [October 29, 2024, 12:56am UTC](https://discussions.scouting.org/t/combine-accounts-link-to-my-child/455617 "2024-10-29T00:56:09Z")
I believe I have 2 accounts for my scouting. I have seen a message when I log in on the my scouting through the web browser that there is another account using my same email address. I believe both were accidentally crea… --- ## [Combine Parent Account's](https://discussions.scouting.org/t/combine-parent-accounts/454028)
**Author:** [@Joshnmedicls47](https://discussions.scouting.org/u/Joshnmedicls47)\ **Replies:** 1\ **Last updated:** [October 19, 2024, 7:45pm UTC](https://discussions.scouting.org/t/combine-parent-accounts/454028 "2024-10-19T19:45:39Z")
Could you please combine our parent accounts? My wife originally created an account for our son when she initially signed him up to pay the dues. I would like to add her account (removed by Moderator) to my account (rem… --- ## [Applications “stuck”](https://discussions.scouting.org/t/applications-stuck/450707)
**Author:** [@DavidCollins6](https://discussions.scouting.org/u/DavidCollins6)\ **Replies:** 1\ **Last updated:** [October 2, 2024, 3:16am UTC](https://discussions.scouting.org/t/applications-stuck/450707 "2024-10-02T03:16:14Z")
I have a few applications that are stuck as “in progress” although they have completed applications and are on my roster how can I get clear them out? --- ## [COR is 2/1](https://discussions.scouting.org/t/cor-is-2-1/445901)
**Author:** [@AmyPosey](https://discussions.scouting.org/u/AmyPosey)\ **Replies:** 3\ **Last updated:** [September 15, 2024, 1:45am UTC](https://discussions.scouting.org/t/cor-is-2-1/445901 "2024-09-15T01:45:41Z")
Hi, we have 2 CORs listed the correct one can not do anything about it. When we added the new member, they were placed in both Committee Member and COR, when really they were solely a Den Leader… I have been able to rem… --- ## [Not linked to my own children](https://discussions.scouting.org/t/not-linked-to-my-own-children/436390)
**Author:** [@SugCain](https://discussions.scouting.org/u/SugCain)\ **Replies:** 3\ **Last updated:** [July 31, 2024, 4:05pm UTC](https://discussions.scouting.org/t/not-linked-to-my-own-children/436390 "2024-07-31T16:05:57Z")
On My.Scouting I am only able to see myself (Cubmaster) and do not see either of my own children linked to my account. Please advise. --- ## [Adding 2nd child](https://discussions.scouting.org/t/adding-2nd-child/434833)
**Author:** [@JessicaDenning](https://discussions.scouting.org/u/JessicaDenning)\ **Replies:** 1\ **Last updated:** [July 18, 2024, 8:56pm UTC](https://discussions.scouting.org/t/adding-2nd-child/434833 "2024-07-18T20:56:38Z")
I just registered both of my boys for scouts. However, on the app, only 1 is showing. How can I add the other one? I don’t have his member ID number. --- ## [Two accounts with the same email address](https://discussions.scouting.org/t/two-accounts-with-the-same-email-address/433801)
**Author:** [@JohannaSorensen](https://discussions.scouting.org/u/JohannaSorensen)\ **Replies:** 3\ **Last updated:** [July 10, 2024, 8:34pm UTC](https://discussions.scouting.org/t/two-accounts-with-the-same-email-address/433801 "2024-07-10T20:34:57Z")
I have two scout book accounts using the same email. Is there I way I can have these merged or one deleted? --- ## [New leader cannot make user in myscouting app](https://discussions.scouting.org/t/new-leader-cannot-make-user-in-myscouting-app/419843)
**Author:** [@DavidHutte](https://discussions.scouting.org/u/DavidHutte)\ **Replies:** 12\ **Last updated:** [April 18, 2024, 2:34pm UTC](https://discussions.scouting.org/t/new-leader-cannot-make-user-in-myscouting-app/419843 "2024-04-18T14:34:00Z")
Hi everyone, I have a new leader who is trying to do his ypt but evertiem he terie4s to make an account this happens: He says he tried doing the create new account on the bottom of the screen. Any suggestions? Thank… --- ## [Unable to see units in training manager and application manager gives error](https://discussions.scouting.org/t/unable-to-see-units-in-training-manager-and-application-manager-gives-error/411556)
**Author:** [@SKnogl](https://discussions.scouting.org/u/SKnogl)\ **Replies:** 7\ **Last updated:** [March 8, 2024, 6:30pm UTC](https://discussions.scouting.org/t/unable-to-see-units-in-training-manager-and-application-manager-gives-error/411556 "2024-03-08T18:30:48Z")
Im an asst district Commissioner in Pathway to Adventure Council. Im in 2 district (unit Commissioner in my secondary). On the android app for my scouting: The training manager will not pull a unit list for either dis… --- ## [Missing links to Roster and Training Manager in my Organization Manager](https://discussions.scouting.org/t/missing-links-to-roster-and-training-manager-in-my-organization-manager/393470)
**Author:** [@HiramSzeto](https://discussions.scouting.org/u/HiramSzeto)\ **Replies:** 2\ **Last updated:** [February 8, 2024, 5:22am UTC](https://discussions.scouting.org/t/missing-links-to-roster-and-training-manager-in-my-organization-manager/393470 "2024-02-08T05:22:50Z")
Hi, In my scouting.org, I don’t have the Roster report and do not have Training Manager. I do have Trained Leader Report and YPT Report. I am set up in Scout book as Troop Admin and Committee member. What rights or … --- ## [Installed MyScouting app and cannot access InternetAdvancement](https://discussions.scouting.org/t/installed-myscouting-app-and-cannot-access-internetadvancement/393463)
**Author:** [@MikeGandrud](https://discussions.scouting.org/u/MikeGandrud)\ **Replies:** 9\ **Last updated:** [December 28, 2023, 2:10pm UTC](https://discussions.scouting.org/t/installed-myscouting-app-and-cannot-access-internetadvancement/393463 "2023-12-28T14:10:26Z")
I installed MyScouting app and can no longer access InternetAdvancement. --- ## [Need to merge two different member accounts](https://discussions.scouting.org/t/need-to-merge-two-different-member-accounts/386527)
**Author:** [@LauraGaribay](https://discussions.scouting.org/u/LauraGaribay)\ **Replies:** 4\ **Last updated:** [November 27, 2023, 5:33pm UTC](https://discussions.scouting.org/t/need-to-merge-two-different-member-accounts/386527 "2023-11-27T17:33:12Z")
I accidentally created two different member IDs. Need to merge them. I would like the background check/application for pack leader and YPT certificate to be all in the same place. 140646187 (one created originally by p… --- ## [Duplicate scout to merge](https://discussions.scouting.org/t/duplicate-scout-to-merge/245588)
**Author:** [@GlennSimmonds](https://discussions.scouting.org/u/GlennSimmonds)\ **Replies:** 50\ **Last updated:** [November 7, 2023, 1:16am UTC](https://discussions.scouting.org/t/duplicate-scout-to-merge/245588 "2023-11-07T01:16:25Z")
One of my scouts has been inadvertently duplicated. Please combine the following: BSA numbers 136067263 & 129185391 Per Council Registrar, use #129185391 Thanks. Glenn Simmonds Troop 73 Membership & Advancement Chai… --- ## [Adding Merit Badge Counselor Fails](https://discussions.scouting.org/t/adding-merit-badge-counselor-fails/352648)
**Author:** [@WilliamKett](https://discussions.scouting.org/u/WilliamKett)\ **Replies:** 7\ **Last updated:** [October 2, 2023, 9:19pm UTC](https://discussions.scouting.org/t/adding-merit-badge-counselor-fails/352648 "2023-10-02T21:19:45Z")
For over a week now, when approving a merit badge for a scout (by the scoutmaster) and then click invite counselor, instead of going to my council’s list it goes to a search for connections for the scout. The counselor … --- ## [Not able to "multiple" register my Scouts](https://discussions.scouting.org/t/not-able-to-multiple-register-my-scouts/377416)
**Author:** [@JohnCooper2](https://discussions.scouting.org/u/JohnCooper2)\ **Replies:** 3\ **Last updated:** [September 15, 2023, 12:50pm UTC](https://discussions.scouting.org/t/not-able-to-multiple-register-my-scouts/377416 "2023-09-15T12:50:09Z")
I have three Scouts that I’m working to register with a local Venture Crew (same council but different district). My daughter (14847637) appears in the “My Applications” tab of my my.scouting.org account and I was able … --- ## [Do merit badge councilors have a bsa id #?](https://discussions.scouting.org/t/do-merit-badge-councilors-have-a-bsa-id/370285)
**Author:** [@PaulMickle](https://discussions.scouting.org/u/PaulMickle)\ **Replies:** 3\ **Last updated:** [July 17, 2023, 10:11pm UTC](https://discussions.scouting.org/t/do-merit-badge-councilors-have-a-bsa-id/370285 "2023-07-17T22:11:39Z")
Do merit badge councilors have an id number and where do yo fid them. --- ## [Beascout pin meeting location not used for search, the CO's is](https://discussions.scouting.org/t/beascout-pin-meeting-location-not-used-for-search-the-cos-is/234959)
**Author:** [@NathanielGuyton](https://discussions.scouting.org/u/NathanielGuyton)\ **Replies:** 23\ **Last updated:** [May 27, 2023, 1:32am UTC](https://discussions.scouting.org/t/beascout-pin-meeting-location-not-used-for-search-the-cos-is/234959 "2023-05-27T01:32:14Z")
While our unit pin is set with our meeting location and the “Location” button properly shows the spot when setting the unit pin as a key 3 member, and while our unit description has the right meeting place address, the d… --- ## [iOS User Interface issues](https://discussions.scouting.org/t/ios-user-interface-issues/359040)
**Author:** [@PaulStrasma](https://discussions.scouting.org/u/PaulStrasma)\ **Replies:** 2\ **Last updated:** [April 17, 2023, 7:42pm UTC](https://discussions.scouting.org/t/ios-user-interface-issues/359040 "2023-04-17T19:42:00Z")
Having difficulties using Commissioner Tools in MyScouting on my iPhone 14 Pro due to two user interface issues: The \< icon in the upper left corner to go back a level in the app is regularly overlaid by the iOS back … --- ## [Payment Logs Total Balance Inaccurate](https://discussions.scouting.org/t/payment-logs-total-balance-inaccurate/341874)
**Author:** [@Ben.Rodden](https://discussions.scouting.org/u/Ben.Rodden)\ **Replies:** 4\ **Last updated:** [April 12, 2023, 10:33pm UTC](https://discussions.scouting.org/t/payment-logs-total-balance-inaccurate/341874 "2023-04-12T22:33:33Z")
The Total Balance value that is shown in the Scouting mobile app does not match what is shown in Scoutbook. I know that the value in Scoutbook is accurate because our treasurer has confirmed that, but I’m trying to figur… --- ## [Incorrect birth year for my BSA Scout](https://discussions.scouting.org/t/incorrect-birth-year-for-my-bsa-scout/354167)
**Author:** [@DominicPucci](https://discussions.scouting.org/u/DominicPucci)\ **Replies:** 1\ **Last updated:** [March 18, 2023, 7:13pm UTC](https://discussions.scouting.org/t/incorrect-birth-year-for-my-bsa-scout/354167 "2023-03-18T19:13:00Z")
I noticed that my scout’s birth year is incorrect when I transferred him from his Pack to a BSA troop. How can I get his birth year corrected? --- ## [Adventures Submitted by Parents not Populating for Approval](https://discussions.scouting.org/t/adventures-submitted-by-parents-not-populating-for-approval/342932)
**Author:** [@BenjaminOsborne](https://discussions.scouting.org/u/BenjaminOsborne)\ **Replies:** 3\ **Last updated:** [February 2, 2023, 9:08pm UTC](https://discussions.scouting.org/t/adventures-submitted-by-parents-not-populating-for-approval/342932 "2023-02-02T21:08:49Z")
Our unit has just started using the app. So far I am only testing with one parent. They submitted multiple adventures via the app but only one was on the website for me to approve. --- ## [App confused by AOL working on certain electives](https://discussions.scouting.org/t/app-confused-by-aol-working-on-certain-electives/336784)
**Author:** [@JoshSteinhurst](https://discussions.scouting.org/u/JoshSteinhurst)\ **Replies:** 7\ **Last updated:** [January 12, 2023, 7:59pm UTC](https://discussions.scouting.org/t/app-confused-by-aol-working-on-certain-electives/336784 "2023-01-12T19:59:17Z")
A scout that has been awarded AOL is thought by the app, but not website, to be working on Webelos rank. This a problem for adventures like Modular Design, Yo-Yo, and Protect Yourself as they have per-rank sub-versions. … --- ## [Error 'account doesn't exist'](https://discussions.scouting.org/t/error-account-doesnt-exist/326357)
**Author:** [@TiinaSeres](https://discussions.scouting.org/u/TiinaSeres)\ **Replies:** 2\ **Last updated:** [November 1, 2022, 11:44pm UTC](https://discussions.scouting.org/t/error-account-doesnt-exist/326357 "2022-11-01T23:44:55Z")
Hi. I have an adult leader trying to complete his YPT and has been unable to access his account. His info is BSA ID 132191614. Is his account locked or changed somehow? Sorry if I’m not posting in the right forum. Thank… --- ## [Cancel membership](https://discussions.scouting.org/t/cancel-membership/317671)
**Author:** [@AubreyHogan](https://discussions.scouting.org/u/AubreyHogan)\ **Replies:** 1\ **Last updated:** [October 14, 2022, 3:56pm UTC](https://discussions.scouting.org/t/cancel-membership/317671 "2022-10-14T15:56:27Z")
I need to cancel my scout membership and receive a refund. How can i do that? --- ## [Cannot add Malaysia country phone number](https://discussions.scouting.org/t/cannot-add-malaysia-country-phone-number/315930)
**Author:** [@Loop](https://discussions.scouting.org/u/Loop)\ **Replies:** 6\ **Last updated:** [October 10, 2022, 2:38am UTC](https://discussions.scouting.org/t/cannot-add-malaysia-country-phone-number/315930 "2022-10-10T02:38:15Z")
I was registering at my.scouting and in the field asking for phone number, there is a drop down list with all the countries possible, but not Malaysia (country code +60). How can i reach to the website developers to be … --- ## [Health form](https://discussions.scouting.org/t/health-form/315145)
**Author:** [@JoelTortoriello](https://discussions.scouting.org/u/JoelTortoriello)\ **Replies:** 2\ **Last updated:** [September 29, 2022, 8:34am UTC](https://discussions.scouting.org/t/health-form/315145 "2022-09-29T08:34:19Z")
request a pdf version of the health form or a link to one. Thanks in advance. [Previous page](https://discussions.scouting.org/c/myst/myst-app/3518.md) [Next page](https://discussions.scouting.org/c/myst/myst-app/3518.md?page=2)