# 4 Emails to Every User when an Email is sent from Event Comments Section **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [September 16, 2026, 2:43pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955 "2026-09-16T14:43:21Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![AndrewBublitz](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@AndrewBublitz](https://discussions.scouting.org/u/AndrewBublitz)\ **Post date:** [September 16, 2026, 2:43pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/1 "2026-09-16T14:43:21Z")
Currently, when anyone from our troop uses the comment feature for an event and then selects to “Send email with comment to Invitees” it creates four comments and sends four emails to every user. Is this a known issue that can be fixed? ![comments capture](https://global.discourse-cdn.com/scouting/original/3X/f/2/f25e575677d2618a23b3413de97a9c882f509deb.jpeg) ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 2:59pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/2 "2026-09-16T14:59:40Z")
@AndrewBublitz in testing this I do not see this behavior - might need some more info ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 3:01pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/3 "2026-09-16T15:01:53Z")
is everyone getting 4 or just you? ---
**Author:** ![AndrewBublitz](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@AndrewBublitz](https://discussions.scouting.org/u/AndrewBublitz)\ **Post date:** [September 16, 2026, 3:30pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/4 "2026-09-16T15:30:47Z")
Everyone that is listed in the event. I can login in a bit and see if I can reproduce on an upcoming event as well. ---
**Author:** ![AndrewBublitz](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@AndrewBublitz](https://discussions.scouting.org/u/AndrewBublitz)\ **Post date:** [September 16, 2026, 3:54pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/5 "2026-09-16T15:54:49Z")
Just sent a comment and it is happening again. Here is the event I commented on with email: [Event Details | Scoutbook Plus](https://advancements.scouting.org/calendar/event/7141218) They send hangs in a constant loading screen and while it is stuck there it sends multiple emails to all users. Attached are 2 reference images to show what is happening. ![emails 1.JPG](https://global.discourse-cdn.com/scouting/original/3X/e/3/e3f5fabee0aff1cd8046f32905b8d6cee4527269.jpeg) ![emails 2.JPG](https://global.discourse-cdn.com/scouting/optimized/3X/d/6/d6ac15d29293e5491629e36e34144a3fdc49dc89_2_526x11.jpeg) ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 3:58pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/6 "2026-09-16T15:58:53Z")
@AndrewBublitz ok let us look at it ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 4:05pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/7 "2026-09-16T16:05:32Z")
@AndrewBublitz one other thing - can you have a different Key 3 try this please ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 4:12pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/8 "2026-09-16T16:12:52Z")
@AndrewBublitz also try this in an incognito window in case it is some odd extension on browser ---
**Author:** ![AndrewBublitz](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@AndrewBublitz](https://discussions.scouting.org/u/AndrewBublitz)\ **Post date:** [September 21, 2026, 2:07pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/9 "2026-09-21T14:07:04Z")
This happened again this weekend when one of our key 3 delegates commented on an event as well. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 21, 2026, 2:12pm UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/10 "2026-09-21T14:12:35Z")
@AndrewBublitz yes it is being looked at - it weird as it seems to be isolated to your unit - at least others are not jumping in with comments. ---
**Author:** ![JOSEPHBevivino](https://avatars.discourse-cdn.com/v4/letter/j/e19adc/32.png) [@JOSEPHBevivino](https://discussions.scouting.org/u/JOSEPHBevivino)\ **Post date:** [September 22, 2026, 12:07am UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/11 "2026-09-22T00:07:02Z")
This happens in our Troop. Been a running joke with our outdoor coordinator. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 29, 2026, 12:07am UTC](https://discussions.scouting.org/t/4-emails-to-every-user-when-an-email-is-sent-from-event-comments-section/511955/12 "2026-09-29T00:07:49Z")
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