# Account merge? **URL:** \ **Category:** My Scouting Tools\ **Created:** [January 11, 2023, 5:08am UTC](https://discussions.scouting.org/t/account-merge/336677 "2023-01-11T05:08:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![GregoryKosharek](https://avatars.discourse-cdn.com/v4/letter/g/d2c977/32.png) [@GregoryKosharek](https://discussions.scouting.org/u/GregoryKosharek)\ **Post date:** [January 11, 2023, 5:08am UTC](https://discussions.scouting.org/t/account-merge/336677/1 "2023-01-11T05:08:09Z")
I have a committee member who has two [my.scouting.org](http://my.scouting.org) accounts. Is there a way to merge them? The account linked to Troop 50 & Pack 350 is XXXXX, BSA ID: 136002094 The second account (not linked to Troop 50 or Pack 350) is XXXXX, BSA ID: 12787585 Troop 50 and Pack 350 are under the Glacier’s Edge Council. She has completed pervious training (e.g. YPT) under the 12787585 account but that account is not linked to the troop/pack. When she completed YPT under this account, I manually added it to the other account since that was the account associated to our troops and pack. She advises that she just completed her committee member position-specific training but I don’t see that training so I’m presuming it is also listed under the 12787585 account. Her children are XXXXX (Troop 50) and XXXXX (Pack 350, Den 12). Thanks for any help you can provide! –Greg ASM, Troop 50 & Troop 750 ADL, Pack 350, Den 11 & Den 12 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [January 11, 2023, 1:10pm UTC](https://discussions.scouting.org/t/account-merge/336677/2 "2023-01-11T13:10:01Z")
@GregoryKosharek the user can log into [my.scouting.org](http://my.scouting.org) \> click Menu top left \> Click Manage Member ID \> one of the BSA # will be there marked PRIMARY \> then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY \> Then go to [Scoutbook.com](http://Scoutbook.com) and log in using your [my.scouting.org](http://my.scouting.org) credentials ---
**Author:** ![GregoryKosharek](https://avatars.discourse-cdn.com/v4/letter/g/d2c977/32.png) [@GregoryKosharek](https://discussions.scouting.org/u/GregoryKosharek)\ **Post date:** [January 13, 2023, 4:08am UTC](https://discussions.scouting.org/t/account-merge/336677/3 "2023-01-13T04:08:32Z")
Hi Donovan, Here is the error she gets when trying to connect the two accounts. “The provided MemberID does not match the existing user profile.” (_picture removed by Moderator_) Any thoughts? –Greg ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [January 13, 2023, 5:01am UTC](https://discussions.scouting.org/t/account-merge/336677/4 "2023-01-13T05:01:04Z")
@GregoryKosharek Manage Member ID does not work when the user’s name or date of birth (DOB) do not match. This adult leader’s accounts should be fixed. ---
**Author:** ![LilaAylstock](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@LilaAylstock](https://discussions.scouting.org/u/LilaAylstock)\ **Post date:** [October 17, 2023, 10:50pm UTC](https://discussions.scouting.org/t/account-merge/336677/5 "2023-10-17T22:50:34Z")
(_name removed by Moderator_) Primary: SB User ID: 2628562 BSA Member ID: 135515563 Duplicate - Please merge into the primary SB User ID: 13085549 BSA Member ID: 140196501 (_name removed by Moderator_) Primary: (_name removed by Moderator_) Member ID135970213 (I can’t find the SB ID #) Duplicate- :please delete or merge with primary SB User ID: 13016469 BSA Member ID: 14900429 ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [October 17, 2023, 11:19pm UTC](https://discussions.scouting.org/t/account-merge/336677/6 "2023-10-17T23:19:16Z")
These Scoutbook accounts have been merged. For the second one, BSA 14900429 is set as primary, because that is associated with his Committee Member registration. I recommend that he contact the local council and ask them to use their Registrar Tools to look up his child (or children). In the “Relationships” section, he should be listed as parent only under BSA 14900429. They should remove him if listed as parent under any other BSA numbers. Otherwise his BSA numbers might get switched at Recharter and another duplicate Scoutbook account might be created. ---
**Author:** ![BrittaMcKee1](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BrittaMcKee1](https://discussions.scouting.org/u/BrittaMcKee1)\ **Post date:** [November 9, 2023, 3:15pm UTC](https://discussions.scouting.org/t/account-merge/336677/7 "2023-11-09T15:15:28Z")
Hello, I have a praent who has two accounts that we need merged. I did reach out to our council registra and she said she is not able to merge. BSA ID - 122247636 BSA ID - 13568605 (this is the one parent uses) Thank you ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 9, 2023, 3:32pm UTC](https://discussions.scouting.org/t/account-merge/336677/8 "2023-11-09T15:32:52Z")
Member IDs can’t be merged only managed. Both MIDs are already on her [my.scouting.org](http://my.scouting.org) ID with the 122 MID as secondary. ---
**Author:** ![BrittaMcKee1](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BrittaMcKee1](https://discussions.scouting.org/u/BrittaMcKee1)\ **Post date:** [November 9, 2023, 3:44pm UTC](https://discussions.scouting.org/t/account-merge/336677/9 "2023-11-09T15:44:52Z")
How does she have two? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 9, 2023, 3:55pm UTC](https://discussions.scouting.org/t/account-merge/336677/10 "2023-11-09T15:55:59Z")
It is very common to have multiple ---
**Author:** ![BobbyJohnson1](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@BobbyJohnson1](https://discussions.scouting.org/u/BobbyJohnson1)\ **Post date:** [November 14, 2023, 11:12pm UTC](https://discussions.scouting.org/t/account-merge/336677/11 "2023-11-14T23:12:15Z")
Hello - We need to merge a parent account in cub scout pack. 140556118 and 140556118 . Both are the same! The first letter in the e-mail address, one big and one small, is the only difference I can find. Can you please look into this? Bobby ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 15, 2023, 12:17am UTC](https://discussions.scouting.org/t/account-merge/336677/12 "2023-11-15T00:17:05Z")
@BobbyJohnson1 that is fixed - please check numbers when posting ---
**Author:** ![KatherineBynum](https://avatars.discourse-cdn.com/v4/letter/k/7bcc69/32.png) [@KatherineBynum](https://discussions.scouting.org/u/KatherineBynum)\ **Post date:** [November 28, 2023, 4:34pm UTC](https://discussions.scouting.org/t/account-merge/336677/13 "2023-11-28T16:34:57Z")
I have a scout that has 2 scoutbook accounts. His mom sees him as SB ID1245037 When he logs into SB he gets SB ID 424460 from his old council and cub scout record, but not his Scouts BSA info in current council. Current BSA ID 14252899. Thank you ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 28, 2023, 5:40pm UTC](https://discussions.scouting.org/t/account-merge/336677/14 "2023-11-28T17:40:06Z")
@KatherineBynum This Scout has at least 3 Scoutbook accounts in multiple Councils. I am working to clean things up. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 28, 2023, 5:44pm UTC](https://discussions.scouting.org/t/account-merge/336677/15 "2023-11-28T17:44:59Z")
@KatherineBynum His Scoutbook accounts have been merged. I am sending you a private message so we can discuss his multiple [my.scouting.org](http://my.scouting.org) IDs. Click on the green circle with white K when you see an envelope icon on it. ---
**Author:** ![BobbyJohnson1](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@BobbyJohnson1](https://discussions.scouting.org/u/BobbyJohnson1)\ **Post date:** [January 2, 2024, 8:33pm UTC](https://discussions.scouting.org/t/account-merge/336677/16 "2024-01-02T20:33:47Z")
Hey guys - We have another duplicate scout account - This is a new scout. SB User ID:13592721 - BSA Member ID: 140767875 We need to get rid of SB User ID: 13593522 BSA Member ID: 140774449 Thanks, Bobby ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [January 2, 2024, 8:45pm UTC](https://discussions.scouting.org/t/account-merge/336677/17 "2024-01-02T20:45:33Z")
@BobbyJohnson1 let me take a look ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [January 2, 2024, 8:49pm UTC](https://discussions.scouting.org/t/account-merge/336677/18 "2024-01-02T20:49:20Z")
@BobbyJohnson1 Scoutbook is cleaned up - you need to talk to council - the scout is registered twice in your unit - once under each BSA # - so someone is double paying ---
**Author:** ![BobbyJohnson1](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@BobbyJohnson1](https://discussions.scouting.org/u/BobbyJohnson1)\ **Post date:** [February 28, 2025, 9:34pm UTC](https://discussions.scouting.org/t/account-merge/336677/19 "2025-02-28T21:34:18Z")
Hello I have two accounts to merge please. NAME REMOVED BY ADMIN (old) User ID number 224672, and should be merged with 141451684. If you could help make that happen, I would appreciate it. Bobby ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 28, 2025, 10:01pm UTC](https://discussions.scouting.org/t/account-merge/336677/20 "2025-02-28T22:01:14Z")
@BobbyJohnson1 this user needs to get on and communicate with us them self I think - it seems he has multiple registrations [Next page](https://discussions.scouting.org/t/account-merge/336677.md?page=2)