# Activity Log Report Does Not Run

**URL:** <https://discussions.scouting.org/t/activity-log-report-does-not-run/508469>\
**Category:** My Scouting Tools\
**Tags:** reports, scoutbook\
**Created:** [November 17, 2025, 3:43am UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469 "2025-11-17T03:43:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![PaulGates](https://avatars.discourse-cdn.com/v4/letter/p/cc9497/32.png) [@PaulGates](https://discussions.scouting.org/u/PaulGates)\
**Post date:** [November 17, 2025, 3:43am UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/1 "2025-11-17T03:43:37Z")

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I am trying to run the Activity Log Report in Scoutbook. I choose my options, choose Run, it spins for a couple of seconds….and nothing happens.

If I try the CSV option, I get a blank file.

If I try the PDF option, I do get a PDF…of the options I chose to run the report for.

 ![Activity Log Report PDF](https://global.discourse-cdn.com/scouting/original/3X/f/7/f70fb09c1f1f7d9ad4402427b9375734b914146d.png)

 ![Activity Log Run](https://global.discourse-cdn.com/scouting/original/3X/e/a/ea00eeec22811980c678e23b7e99c255569082f2.png)

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 1:20pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/2 "2026-03-13T13:20:07Z")

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I am also having this problem today.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 13, 2026, 1:24pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/3 "2026-03-13T13:24:08Z")

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@EileenWang does a REF # show?

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 1:43pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/4 "2026-03-13T13:43:16Z")

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Not that I’m seeing. If I try to run a quick report from the roster with an individual scout selected, it automatically downloads an empty csv file. When I go into the reports menu and choose to view the activity log, I can choose the different formats, including a pdf, but it only gives me the adults and my child. It doesn’t give me the information for any of the other scouts.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 13, 2026, 1:45pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/5 "2026-03-13T13:45:45Z")

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@EileenWang and this is for 300G?

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 1:48pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/6 "2026-03-13T13:48:55Z")

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Yes. This is for 300G

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [March 13, 2026, 1:49pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/7 "2026-03-13T13:49:55Z")

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@EileenWang- the scouts have entries in their logs when you go to their profile in [advancements.scouting.org](http://advancements.scouting.org) ?

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 2:06pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/8 "2026-03-13T14:06:10Z")

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Yes. They have camping nights, hiking miles, and service hours.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [March 13, 2026, 2:09pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/9 "2026-03-13T14:09:29Z")

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@EileenWang- do they also have a date joined Scouts BSA on their profile page ?

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 2:11pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/10 "2026-03-13T14:11:00Z")

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I also could have sworn that before I could pull up their Activity Log reports using the Run Report dropdown in their individual profiles in scoutbook. But now when I click on that drop-down, the only reports available are payment log reports, scouts bsa history report, and scouts bsa individual advancement record.

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**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 2:11pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/11 "2026-03-13T14:11:22Z")

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Yes. The scout I was just trying to pull it for has a date joined.

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<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [March 13, 2026, 2:17pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/12 "2026-03-13T14:17:16Z")

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@EileenWang - a run of the activity log report from the reports menu it will default to current dates starting with 1/1. At the bottom of that config page will show a ref number.

 ![image](https://global.discourse-cdn.com/scouting/original/3X/d/f/df21e6c9c794d5322dbe881591082cb72f71a937.png)

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<div class="post-metadata">

**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 13, 2026, 2:19pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/13 "2026-03-13T14:19:23Z")

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Ahhh..Didn’t realize that’s where to find the reference number. The reference number for the report I ran from the reports menu and view activity log is **PD-20260313084018-577212-169617.** This is the one that only included all the adults and my child.

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<div class="post-metadata">

**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 21, 2026, 3:54pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/14 "2026-03-21T15:54:28Z")

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I just wanted to check in on this since the Activity Logs are still not working for me. Our troop’s scoutmaster also tried last week when I wasn’t able to access them and she was unable to access them as well. Thanks for your help!

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<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [March 21, 2026, 4:07pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/15 "2026-03-21T16:07:10Z")

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@EileenWang - did the scoutmaster make sure the correct drop-down was selected in the upper right in [advancements.scouting.org](http://advancements.scouting.org)?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 21, 2026, 4:15pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/16 "2026-03-21T16:15:30Z")

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@EileenWang is this an issue of not being able to access Activity Logs or not being able to access the Activity Log report?

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<div class="post-metadata">

**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 21, 2026, 4:47pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/17 "2026-03-21T16:47:47Z")

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It is the report. I can access all of the activity logs on scoutbook.

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<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 21, 2026, 4:48pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/18 "2026-03-21T16:48:33Z")

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So what is screen when you try to access? you get an error?

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<div class="post-metadata">

**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 21, 2026, 4:48pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/19 "2026-03-21T16:48:46Z")

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I believe so. She has printed them out before and she was unable to do so when we spoke.

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<div class="post-metadata">

**Author:** ![EileenWang](https://avatars.discourse-cdn.com/v4/letter/e/d26b3c/32.png) [@EileenWang](https://discussions.scouting.org/u/EileenWang)\
**Post date:** [March 21, 2026, 4:51pm UTC](https://discussions.scouting.org/t/activity-log-report-does-not-run/508469/20 "2026-03-21T16:51:07Z")

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When I select a scout and go to quick report and select activity log, it automatically downloads a blank csv file to my computer. When I look at the file in my downloads, it is 0 bytes.

 ![image](https://global.discourse-cdn.com/scouting/original/3X/7/6/76e59d64c00642d696ca1cc3cc5e9618100ebe9f.png)

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