I have a parent that is on our Troop Roster as a “Unit Scouter Reserve.” He recently became a Merit Badge Counselor. He can be found on ScoutBook when I search for him by Merit Badges, but I am unable to add the Merit Badge Counselor Position (42) to his profile. When I try, I get errors that say the following:
- Contact Service center if you want to be a merit badge counselor
- My unit cannot be found. Make sure its an official unit number
This parent is already in on scoutbook as a merit badge counselor, and obviously, my unit is active, and I followed instructions for listing the unit number.
What is wrong here?