Add scouts to roster while paper transfer is processed

Hi there, I have gotten virtually all of our transfer parents this year through the online system, but there’s one family where the transfer function simply will not work, and we need to do a paper transfer.

Generally I’d have the parent add me as a connection, then add them on to the roster manually, but it seems like the search for existing accounts is broken?

What is the process at the moment?

Thanks,

Andrew Burns
Pack 1346

Resolved, search for leaders worked when in parent view.

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