# Adding parents in Scout book and Internet Advancement

**URL:** <https://discussions.scouting.org/t/adding-parents-in-scout-book-and-internet-advancement/328109>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [November 11, 2022, 6:13pm UTC](https://discussions.scouting.org/t/adding-parents-in-scout-book-and-internet-advancement/328109 "2022-11-11T18:13:07Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![shadowjig](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@shadowjig](https://discussions.scouting.org/u/shadowjig)\
**Post date:** [November 11, 2022, 6:13pm UTC](https://discussions.scouting.org/t/adding-parents-in-scout-book-and-internet-advancement/328109/1 "2022-11-11T18:13:07Z")

</div>

We are having trouble with Internet Advancement. When leader with full access try to edit a profile we get the following error.

“Logged-in user does not have access to this API.”

Another issue in Scoutbook…we have two scouts and their parents we are trying to connect. Parent A is connected to scout A and parent B is connected scout B. When trying to connect parent A to scout B, I open scout B’s profile and click connections, then click add. On the search screen I am unable to find parent A by search. I entered their first name, last name, full name, the name as it appears on scout A’s profile and I don’t see any results. How can this be fixed?

Thank you,  
John

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 11, 2022, 6:46pm UTC](https://discussions.scouting.org/t/adding-parents-in-scout-book-and-internet-advancement/328109/2 "2022-11-11T18:46:14Z")

</div>

The Parent Search is broken right now

If the parent is in the unit already by a position or another Scout you can use Connection Manager under Roster, then go to the connection and click the Parent Checkbox

The most reliable workaround is, if the parents have a [my.scouting.org](http://my.scouting.org) account, is for them to log into Scoutbook with their ID and PW, navigate to My Account → My Connections then click the “Connect to Scout as Parent/Guardian” near the top of the page. The parent will need the Scout’s BSA Member ID, last name and date of birth to connect.

If the parent does not have a [my.scouting.org](http://my.scouting.org) ID, they should create one then use the process above.

Alternately, you can ask your Council to add a connection between the Scout and parent in Registrar Tools. About 24 hours later, the Scout & Parent will be connected. The parent will still need a [my.scouting.org](http://my.scouting.org) ID to access Scoutbook.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [November 18, 2022, 6:46pm UTC](https://discussions.scouting.org/t/adding-parents-in-scout-book-and-internet-advancement/328109/3 "2022-11-18T18:46:17Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.