# Adding photos in scoutbook

**URL:** <https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [January 13, 2023, 6:40pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390 "2023-01-13T18:40:55Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mary\_AnnThomas](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Mary\_AnnThomas](https://discussions.scouting.org/u/Mary_AnnThomas)\
**Post date:** [January 13, 2023, 6:40pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/1 "2023-01-13T18:40:55Z")

</div>

So I know that there was an issue uploading photos into scoutbook and we were not able to do so for awhile now (August?) but I went in this week and the edit profile now takes me to internet advancement and I can add the photo there. Is there any plans in the works to get those photos back into scoutbook?

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [January 13, 2023, 7:34pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/2 "2023-01-13T19:34:49Z")

</div>

The developers are working on fixing the profile photos.

---

<div class="post-metadata">

**Author:** ![EricRoberts5](https://avatars.discourse-cdn.com/v4/letter/e/46a35a/32.png) [@EricRoberts5](https://discussions.scouting.org/u/EricRoberts5)\
**Post date:** [August 29, 2023, 12:07am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/3 "2023-08-29T00:07:54Z")

</div>

Are they still working on it? It doesn’t seem to work - used multiple platforms.

---

<div class="post-metadata">

**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 29, 2023, 12:18am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/4 "2023-08-29T00:18:39Z")

</div>

Generally, when something is fixed, it will be announced in the change logs:

The changelogs are here for each of the major “product” families:

- Scoutbook ([Scoutbook Change Log - Scouting Forums](https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/16))
- IA2 ([Internet Advancement and Recharter Change Log - Scouting Forums](https://discussions.scouting.org/c/myst/ia-change-log/2958))
- my.scouting ([My Scouting Change Log - Scouting Forums](https://discussions.scouting.org/c/myst/my-scouting-change-log/3095)), and
- the Scouting app ([Scouting App Change Log - Scouting Forums](https://discussions.scouting.org/c/scoutbook/scouting-app-change-log/2947))

---

<div class="post-metadata">

**Author:** ![LynnStrub](https://avatars.discourse-cdn.com/v4/letter/l/9de053/32.png) [@LynnStrub](https://discussions.scouting.org/u/LynnStrub)\
**Post date:** [August 29, 2023, 1:25am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/5 "2023-08-29T01:25:45Z")

</div>

Is this issue with photo attachments in general?

When I’m attaching images to a comment on a merit badge advancement item it shows that the image is uploaded and attached, but the linked image is broken and blank.

I had the same issue when done via the mobile Safari browser via an iPhone and through Edge, Chrome, and Firefox on my desktop. This occurred on 8/27 and 8/28.

---

<div class="post-metadata">

**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 29, 2023, 1:40am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/6 "2023-08-29T01:40:28Z")

</div>

It’s a somewhat different issue. For the profile photos, it’s a matter of geometric noncompliance (e.g. not truncating it to a square), rather than them not appearing at all.

---

<div class="post-metadata">

**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [August 29, 2023, 2:02am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/7 "2023-08-29T02:02:02Z")

</div>

@EricRoberts5 When did you last upload one? For yourself or someone else?

---

<div class="post-metadata">

**Author:** ![LynnStrub](https://avatars.discourse-cdn.com/v4/letter/l/9de053/32.png) [@LynnStrub](https://discussions.scouting.org/u/LynnStrub)\
**Post date:** [August 29, 2023, 4:17am UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/8 "2023-08-29T04:17:28Z")

</div>

![IMG_4629](https://global.discourse-cdn.com/scouting/original/3X/2/a/2a950131b3874f3b736747a14e3f2cd2f6472f8d.jpeg)

This is what I see on comments with image attachments.

---

<div class="post-metadata">

**Author:** ![EricHultman](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@EricHultman](https://discussions.scouting.org/u/EricHultman)\
**Post date:** [August 31, 2023, 1:13pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/9 "2023-08-31T13:13:59Z")

</div>

Thats what I get when I upload bluecard photos too. Any fix?

---

<div class="post-metadata">

**Author:** ![EricHultman](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@EricHultman](https://discussions.scouting.org/u/EricHultman)\
**Post date:** [August 31, 2023, 1:14pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/10 "2023-08-31T13:14:48Z")

</div>

Tried on iphone and again on PC with same result. Pictures are .jpg 2.8mb largest

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [August 31, 2023, 1:42pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/11 "2023-08-31T13:42:25Z")

</div>

@EricHultman

This is a known issue. We do not know when the developers will scheduled it to be fixed.

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [November 9, 2023, 5:20pm UTC](https://discussions.scouting.org/t/adding-photos-in-scoutbook/337390/13 "2023-11-09T17:20:43Z")

</div>


