Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Had an adult leader that had two accounts. I’m guessing that a maintenance session combined the two. only issue is that there is no email address in the new profile. try to add it and am told that that email already exists for another account/profile. Need to be able to put email back into profile.