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Adult with multiple accounts

I have a parent who recently registered as a MBC. I think she has multiple Scoutbook accounts. Is there an easier way to merge these accounts than contacting my DE? I can pull her up in our district list of MBCs but when I click on a scout and try to add her as an MBC she doesn’t pull up. I checked and under her kid, there are 2 accounts for her with different Bsa numbers

Rebecca,

What is the BSA Member ID of this person (we don’t need her name)? We can determine if she has multiple MIDs and/or Scoutbook accounts.

13754616

That is the correct number

Rebecca,

I sent you a private message. Click on the blue circle with white R in the upper right corner of the forum menu.

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