# All Information Disappeared **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [October 8, 2023, 2:10am UTC](https://discussions.scouting.org/t/all-information-disappeared/381654 "2023-10-08T02:10:51Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [October 11, 2023, 6:46pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/21 "2023-10-11T18:46:50Z")
There is no effective way to be registered simultaneously in two councils, and have that reflected in one Scoutbook account. The system doesn’t really support it. The closest you could get might be with multiple Scoutbook accounts, one for each BSA ID. I don’t know if that’s actually feasible unless you also have separate SSO/my.scouting accounts as well. ---
**Author:** ![JeffreyDunnam](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@JeffreyDunnam](https://discussions.scouting.org/u/JeffreyDunnam)\ **Post date:** [October 11, 2023, 6:50pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/22 "2023-10-11T18:50:18Z")
@Stephen_Hornak Not disputing that. Why be searchable worldwide when you are not willing to work with youth worldwide? You might have the time to spend and enjoy telling people that you don’t want to work with them. Not everyone does. Scoutbook is designed to allow one council or world-wide. The paper form allows MBCs to select districts, council, or nation. Maybe the options are slightly different than that. But the in-between is what is needed. @DonovanMcNeil Would @DawnAnnDykes 's issue be resolved in Scoutbook if DBC used the same MID for him as his home council? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [October 11, 2023, 6:52pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/23 "2023-10-11T18:52:49Z")
@JeffreyDunnam - what are talking about… are you accusing me of doing that. The council issued bsa id numbers are only visible to the issuing council ---
**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\ **Post date:** [October 11, 2023, 6:54pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/24 "2023-10-11T18:54:12Z")
> [@JeffreyDunnam](#): > > The paper form allows MBCs to select districts, council, or nation. Maybe the options are slightly different than that. But the in-between is what is needed. That isn’t possible. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [October 11, 2023, 6:58pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/25 "2023-10-11T18:58:31Z")
> [@JeffreyDunnam](#): > > Would @DawnAnnDykes 's issue be resolved in Scoutbook if DBC used the same MID for him as his home council? Separate councils have non-overlapping tranches of BSA IDs. It’s not possible for Council A to use one of Council B’s BSA ID numbers. Whenever the BSA eventually gets around to replacing the current system of numbers with a single system (assuming that they do), it might facilitate that approach. ---
**Author:** ![JeffreyDunnam](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@JeffreyDunnam](https://discussions.scouting.org/u/JeffreyDunnam)\ **Post date:** [October 12, 2023, 3:25pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/26 "2023-10-12T15:25:48Z")
@DawnAnnDykes What I suspect what you are experiencing is that the Primary Account in Scoutbook was changed to the newer one. In Scoutbook, go to My Account | my.Scouting Manage Member ID (at the bottom), select the account you want and SET AS PRIMARY. Then you will have to wait a long time, clear your browser cache, or use a different browser. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [October 19, 2023, 3:25pm UTC](https://discussions.scouting.org/t/all-information-disappeared/381654/27 "2023-10-19T15:25:59Z")
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