Another user is using the same email

Scoutbook Scoutbook Bugs
1

I am getting a warning that another user is using the same email address. Do I have two accounts? If someone can help merge them into one?
PS: I think that I have one linked to my google account and one with username and password, so can you please delete the username and password one (if possible).

  • Michael
2

In case a picture helps:

image
image818×63 2.62 KB

3

Typically this means you have 2 accounts or your child has your e-mail address on their account. I’ll look into it for you

4

Thank you, @edavignon .

5

@Michael-Wernau

You had another Scoutbook account that had no data except your e-mail address. The message will go away the next time you log in.

6

Thank you. Did you delete that account?

7

@Michael-Wernau
Yes the account has been deleted.

8

Ok. Thanks a lot!

Also I have a quick question about scout book, can I ask it in this topic?

9

@Michael-Wernau Go ahead and ask

10

Are scouts able to manage other scouts ranks, advancement, etc? For example the SPL/PLs helping people with advancement then signing them off.

11

No. Currently, only registered scouters can edit advancement for scouts, with the exception of the scout themselves or their parent/guardian who can mark things Completed but not Leader Approved or Awarded.

However, a scout could mark it Completed, and add a note indicating who signed it off. They could even, if they have the technology to hand, attach a photo of the handbook page with the date and initials.

ETA: There are several help articles on using Scoutbook available at https://help.scoutbook.scouting.org. I linked to several of the “getting started” ones in a prior post on these boards.

13

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.