# Another User needing to merge accounts / Another user with same email warning

**URL:** <https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [February 22, 2023, 4:14pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446 "2023-02-22T16:14:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JosephSchweitzer](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@JosephSchweitzer](https://discussions.scouting.org/u/JosephSchweitzer)\
**Post date:** [February 22, 2023, 4:14pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446/1 "2023-02-22T16:14:33Z")

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To the Admins, Thanks in advance for your help, I have tried to have this addressed multiple times in the past by staff at two different councils, but it keeps popping up every 18mo or so. I can only see one account, but am told there are multiple, and i get the “another account is using the same email address” warning.

Main ID 13977318  
Additional IDs 6552415,136218018

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 22, 2023, 4:21pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446/2 "2023-02-22T16:21:21Z")

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@JosephSchweitzer that is fixed

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**Author:** ![MarcelTrombley](https://avatars.discourse-cdn.com/v4/letter/m/c5a1d2/32.png) [@MarcelTrombley](https://discussions.scouting.org/u/MarcelTrombley)\
**Post date:** [February 22, 2023, 9:48pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446/3 "2023-02-22T21:48:49Z")

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Hi, can I get some help to Merge my old numbers and make the new numbers my Primary?  
OLD:  
SB = 12805152  
BSA = 14726160

NEW:  
SB = 12984613  
BSA = 14888602  
Thank You

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 22, 2023, 10:06pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446/4 "2023-02-22T22:06:13Z")

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@MarcelTrombley log into [my.scouting.org](http://my.scouting.org) \> click Menu top left \> Click Manage Member ID \> one of the BSA # will be there marked PRIMARY \> then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY \> Then go to [Scoutbook.com](http://Scoutbook.com) and log in using your [my.scouting.org](http://my.scouting.org) credentials

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [February 23, 2023, 10:06pm UTC](https://discussions.scouting.org/t/another-user-needing-to-merge-accounts-another-user-with-same-email-warning/346446/5 "2023-02-23T22:06:40Z")

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Closed on February 23, 2023, 10:06pm UTC

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