# Another user using my email address1

**URL:** <https://discussions.scouting.org/t/another-user-using-my-email-address1/488777>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [May 8, 2025, 11:23am UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777 "2025-05-08T11:23:19Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ScottRussell2](https://avatars.discourse-cdn.com/v4/letter/s/41988e/32.png) [@ScottRussell2](https://discussions.scouting.org/u/ScottRussell2)\
**Post date:** [May 8, 2025, 11:23am UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/1 "2025-05-08T11:23:19Z")

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I received an email stating that someone had set me up on ScoutBook. I do not know said person and I am already setup on ScoutBook. I went in to ScoutBook and there is a message stating, "Warning another user is using the same email address. If this is unexpected contact your local council or post to the using ScoutBook forum.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 8, 2025, 12:00pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/2 "2025-05-08T12:00:15Z")

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@ScottRussell2 seems someone connected you to a LJ as a Family member? I merged the Accounts, and you can look in Legacy My Connections and delete it if needed

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**Author:** ![LoriStanistreet](https://avatars.discourse-cdn.com/v4/letter/l/b4bc9f/32.png) [@LoriStanistreet](https://discussions.scouting.org/u/LoriStanistreet)\
**Post date:** [May 10, 2025, 9:45pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/3 "2025-05-10T21:45:54Z")

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I get the same message when I log into scout book. Warning another user is using the same email address. So I am contacting the forum to try and fix this since no one else can.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 10, 2025, 9:58pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/4 "2025-05-10T21:58:01Z")

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@LoriStanistreet that is cleaned up for you

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**Author:** ![MicheleKarver](https://avatars.discourse-cdn.com/v4/letter/m/9fc348/32.png) [@MicheleKarver](https://discussions.scouting.org/u/MicheleKarver)\
**Post date:** [May 16, 2025, 7:09pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/5 "2025-05-16T19:09:49Z")

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Hoping that I can get on the list to straighten out this glitch:

“Warning another user is using the same email address. If this is unexpected…”

Michele Karver  
BSA ID# 126982946

Scoutbook User # 216122

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 16, 2025, 7:48pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/6 "2025-05-16T19:48:51Z")

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@MicheleKarver I Assume you use a “S” nickname that is different from first name?

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**Author:** ![MicheleKarver](https://avatars.discourse-cdn.com/v4/letter/m/9fc348/32.png) [@MicheleKarver](https://discussions.scouting.org/u/MicheleKarver)\
**Post date:** [May 16, 2025, 8:01pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/7 "2025-05-16T20:01:44Z")

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I go by the nickname Shelly. Is that causing the error message?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 16, 2025, 8:04pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/8 "2025-05-16T20:04:03Z")

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@MicheleKarver that is fixed

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [May 23, 2025, 8:04pm UTC](https://discussions.scouting.org/t/another-user-using-my-email-address1/488777/9 "2025-05-23T20:04:47Z")

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