# AOL Scouts Disappeared in Scoutbook but visible in my.scouting

**URL:** <https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [September 8, 2026, 2:17pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866 "2026-09-08T14:17:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![StephenWhite](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@StephenWhite](https://discussions.scouting.org/u/StephenWhite)\
**Post date:** [September 8, 2026, 2:17pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866/1 "2026-09-08T14:17:55Z")

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I have scouts that are no longer visible in scoutbook but are still showing on my roster in my.scouting. Can someone please review and help me fix?

141862071  
142001430  
14746442  
14413424  
140783976  
14590513  
13920302

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 8, 2026, 2:21pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866/2 "2026-09-08T14:21:27Z")

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@StephenWhite - have you reset your roster filter and/or used an incognito session ?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 8, 2026, 2:25pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866/3 "2026-09-08T14:25:36Z")

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@StephenWhite try going to Roster \> click Filter \> Click reset no matter what is selected

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**Author:** ![StephenWhite](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@StephenWhite](https://discussions.scouting.org/u/StephenWhite)\
**Post date:** [September 8, 2026, 3:24pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866/4 "2026-09-08T15:24:28Z")

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Thank you this cleared it and I found them.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 9, 2026, 3:24pm UTC](https://discussions.scouting.org/t/aol-scouts-disappeared-in-scoutbook-but-visible-in-my-scouting/511866/5 "2026-09-09T15:24:45Z")

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