# App not linking child **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [November 30, 2023, 3:35pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948 "2023-11-30T15:35:15Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![JenHolcomb](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@JenHolcomb](https://discussions.scouting.org/u/JenHolcomb)\ **Post date:** [November 30, 2023, 3:35pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/1 "2023-11-30T15:35:15Z")
I am able to see my child on scoutbook through the web page but he’s not showing up on the app. I also feel like I should be seeing more on the webpage, it shows him as a connection (on the webpage only) but nothing else? Not sure what I should be seeing but I feel like something is missing. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [November 30, 2023, 3:58pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/2 "2023-11-30T15:58:33Z")
@JenHolcomb - on the scoutbook site what happens when you click on your scouts name. On the app in the lower left click on scouts i think it says ![Screenshot_20231118_074828_Scouting](https://global.discourse-cdn.com/scouting/original/3X/e/1/e1ea5126e7122dd16dcf34a7b8ad6fd587cebbed.jpeg) ---
**Author:** ![JenHolcomb](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@JenHolcomb](https://discussions.scouting.org/u/JenHolcomb)\ **Post date:** [November 30, 2023, 4:57pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/3 "2023-11-30T16:57:13Z")
on scoutbook it brings me back here to the dashboard on the app it says “add parent connections” and doesn’t show anyone ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [November 30, 2023, 5:11pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/4 "2023-11-30T17:11:12Z")
@JenHolcomb - could you have an admin in the unit make sure that you are connected to your scout. ---
**Author:** ![JenHolcomb](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@JenHolcomb](https://discussions.scouting.org/u/JenHolcomb)\ **Post date:** [November 30, 2023, 5:52pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/5 "2023-11-30T17:52:50Z")
We did at our last den meeting, I’m connected on the website (it shows up with my scout) but he doesn’t show on the app. I made sure I was using the same login ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [November 30, 2023, 6:03pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/6 "2023-11-30T18:03:10Z")
@JenHolcomb - I thought you said in the website it brings you back to the dashboard ? Could you post some screenshots on the app and [scoutbook.scouting.org](http://scoutbook.scouting.org) ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [November 30, 2023, 6:25pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/7 "2023-11-30T18:25:09Z")
@JenHolcomb You had some weird things going on, but I think they should be fixed now. Please log out of Scoutbook, then log back in. ---
**Author:** ![JenHolcomb](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@JenHolcomb](https://discussions.scouting.org/u/JenHolcomb)\ **Post date:** [November 30, 2023, 6:43pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/8 "2023-11-30T18:43:37Z")
Oh my gosh thank you so much!!! Looks great now! ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [December 7, 2023, 6:44pm UTC](https://discussions.scouting.org/t/app-not-linking-child/390948/9 "2023-12-07T18:44:15Z")
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