# ASM Cannot See Scouts

**URL:** <https://discussions.scouting.org/t/asm-cannot-see-scouts/512266>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [October 11, 2026, 1:28pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266 "2026-10-11T13:28:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JamieWaskey](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JamieWaskey](https://discussions.scouting.org/u/JamieWaskey)\
**Post date:** [October 11, 2026, 1:28pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266/1 "2026-10-11T13:28:44Z")

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Hi there,

One of our ASMs (MID 141532521) cannot see Scouts in our Troop (813B) that have been assigned to patrols. He can only see those who are unassigned to patrols. I checked and his permissions are all in place. Please let me know what can be done.

Thanks

Jamie

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 11, 2026, 1:37pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266/2 "2026-10-11T13:37:19Z")

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@JamieWaskey - have they clicked the reset filter red text and are they assigned to that patrol

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [October 11, 2026, 1:52pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266/3 "2026-10-11T13:52:35Z")

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> [@JamieWaskey](#):
>
> 141532521

@JamieWaskey have them Go to SB+ \> Roster \> click Filters \> Click RESET no matter what it shows

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**Author:** ![JamieWaskey](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JamieWaskey](https://discussions.scouting.org/u/JamieWaskey)\
**Post date:** [October 11, 2026, 2:25pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266/4 "2026-10-11T14:25:15Z")

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Fantastic! That fixed it. Thank you for the great support as always.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 13, 2026, 9:08pm UTC](https://discussions.scouting.org/t/asm-cannot-see-scouts/512266/5 "2026-10-13T21:08:19Z")

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