Auto-Add not adding new youth or adults

[_cranium]

I spent the summer adding all of our events and ensured that auto-add was on. Now it’s the start of the year, and we’ve got lots of new scouts and parents, but the auto-add feature did not work.

It seems like this bug has been happening for a bit and may have been thought to be resolved, so bringing it back up as still an issue. Reference threads:

SB+ Calendar Auto Add not working

Correct, that’s why 9/1 meeting and all the meetings after that date do not have him and other new families on it. Scary part is I thought they were getting calendar reminders but since Auto Add isn’t working new families are not getting reminder emails which we rely heavily on as a fail safe beyond printed flyers and meeting verbal announcements.

Auto Add Future Scouts Still Failing

I have 2 crossover Scouts. The Auto Add feature is not auto-adding them to any event or activity. Both Scouts were accepted into the Troop on or about March 16, but I am having to manually go into all events and add them. Thoughts? Thanks.

Auto Add Future Scouts Still Not Working

Much like others, both the Pack and Troop that I’m involved with are dealing with the calendar bug where new scouts are not auto added to events on our calendar. Some of these are events that we loaded last summer and others are more recent. “New” scouts include transfers as well as brand new scouts.

Pack 662 GNYC,

Sep Pack Meeting - Event ID 7139753
Here is this month’s Pack meeting that I’ve corrected, showing 62 youth. The roster has 64, but 2 are marked opt-out, so they get counted at the bottom; I can’t screenshot it because of the names in it.

Oct Pack Meeting - Event ID 7139754
Next month’s event, which I have not corrected, only shows 55 scouts

Youth IDs that are missing from the second event. It looks like the Oct event did not pick up the two that were listed as dropping in Sep, so this list is 9 rather than 7.

142494155
142444933
142463326
142440897
142473342
142421771
142389425
142264175

Hopefully this is reasonably helpful in diagnosing. This problem is very tough because we have sub-unit calendars, which means each den meeting has 6 events, with all of them already scheduled through June 120+ events to go in and click “add all” to, and if someone joins later in the year, we do it again.

[_cranium]

I meant to add, but forgot because I haven’t had coffee yet… Thanks in advance to the volunteer support crew for looking into this and flagging to developers where appropriate!

[edavignon]

This is a known issue.

Watch Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.

[_cranium]

Thanks! Is there a known issue log somewhere public/in the forums without having to search everywhere?

[DonovanMcNeil]

there is no public log and Scouting America IT does not release schedules. Watch the Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of the fix.

[_cranium]

Thanks, I knew the no release schedules policy, but wasn’t sure if there was a log of known bugs!

Thanks to @DonovanMcNeil and @edavignon for always being so helpful!