Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I just had a volunteer contact me who is taking over as the Advancement Chair for her troop. She is still using the old Advancement Chair’s account at this time. The “Awarded” Checkbox she noticed between receiving instruction and when she went back in to update information has since disappeared. This is a problem as they have an upcoming Court of Honor on January 8th that they need this feature for.
Is there any scheduled maintenance or something I can tell her concerning this issue?
If the individual is logging in to Internet Advancement (as indicated by the forum to category you selected) they will not see an Awarded check box. The Awarded check box is only available in Scoutbook, not Internet Advancement.