# BEASCOUT mapping error

**URL:** <https://discussions.scouting.org/t/beascout-mapping-error/307540>\
**Category:** My Scouting Tools\
**Created:** [August 19, 2022, 5:55am UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540 "2022-08-19T05:55:36Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 19, 2022, 5:55am UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/1 "2022-08-19T05:55:36Z")

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\*1) All  
\*2) All  
\*3) All  
\*4) Yes  
\*5) 128150586 San Diego Imperial Council

Pack 246 in San Diego meets in zip code 92109 (BeAScout pin is verified correct) but when searching on 92109, it does not show up in the returned values. However, when the adjacent 92037 zip code is added, it does show up. Is there something else to look at or to set?

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [August 19, 2022, 10:44am UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/2 "2022-08-19T10:44:53Z")

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Is your chartered org in 92037? Is it just a matter of changing your pin address?

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 19, 2022, 1:59pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/3 "2022-08-19T13:59:18Z")

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No. The pack meets at the charter org. So meeting location and charter org address are the same.

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 19, 2022, 2:07pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/4 "2022-08-19T14:07:46Z")

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The thing that makes this interesting is that the Pack doesn’t show up at all with a 92109 seach. Not far down the list, it just isn’t there. Even if the system thought that the address was actually in 92037, 92037 is well within the seach radius for a 92109.

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [August 19, 2022, 8:50pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/5 "2022-08-19T20:50:59Z")

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Does it appear on the right location when you click “map view”?

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<div class="post-metadata">

**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 19, 2022, 9:03pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/6 "2022-08-19T21:03:20Z")

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With 92109, it is not there are all, in either view. Basically, is shows up on every other zip code except the one it is actually IN.

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [August 19, 2022, 9:13pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/7 "2022-08-19T21:13:17Z")

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When you type in the incorrect zip code, where does your pin appear on the map? In the correct location?

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 19, 2022, 9:14pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/8 "2022-08-19T21:14:04Z")

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Yes. You can check it out for yourself. Its very strange.

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 22, 2022, 8:13pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/9 "2022-08-22T20:13:27Z")

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Is there anyone I can escalate this to?

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [August 22, 2022, 8:17pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/10 "2022-08-22T20:17:29Z")

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@McDermotCoutts

Your local council is the primary support for volunteers. They can open a ticket with IT. There is no national support for volunteers.

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**Author:** ![McDermotCoutts](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@McDermotCoutts](https://discussions.scouting.org/u/McDermotCoutts)\
**Post date:** [August 22, 2022, 8:17pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/11 "2022-08-22T20:17:30Z")

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Nevermind, I see that I has been resolved. Thank you.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [August 23, 2022, 8:18pm UTC](https://discussions.scouting.org/t/beascout-mapping-error/307540/12 "2022-08-23T20:18:14Z")

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Closed on August 23, 2022, 8:18pm UTC

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