We have a new AOL scout in our troop. He has earned his first merit badge as well as Scout rank. I cannot add a merit badge to his account. It just places me back to my dashboard.
Have you started the merit badge for the Scout yet?
Scoutbook will not allow me to start it
Check the Scout’s membership page to make sure the only current membership is in your troop and not the old pack. If he still has a membership in the pack, you will need to contact the pack to have his membership ended or wait until the Council removes him from the pack’s roster in ScoutNET.
That makes sense. I will do that. Thank you