# Cannot access activity logs

**URL:** <https://discussions.scouting.org/t/cannot-access-activity-logs/425920>\
**Category:** Internet Advancement\
**Created:** [May 25, 2024, 4:15pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920 "2024-05-25T16:15:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![SerenaJohnson](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@SerenaJohnson](https://discussions.scouting.org/u/SerenaJohnson)\
**Post date:** [May 25, 2024, 4:15pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/1 "2024-05-25T16:15:02Z")

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Hello, I am advancement chair for our troops, i am having problems accessing the activity logs for our G troop. When i click on it, it says scout not found in active unit. The unit is active and it is happening with all 6 of the girls. The parents can add it in but i cannot access it. Any help is appreciated. I have been added as a key 3 delegate with full control. This doesnt happen with our b troop. The same happens for our cc. Have contacted council and national and no one knows what to do!

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [May 25, 2024, 7:39pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/2 "2024-05-25T19:39:11Z")

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@SerenaJohnson What specific steps are you taking to access the Activity Logs? Are you getting there via my.Scouting? Or are you going through Scoutbook?

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**Author:** ![SerenaJohnson](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@SerenaJohnson](https://discussions.scouting.org/u/SerenaJohnson)\
**Post date:** [May 26, 2024, 9:26pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/3 "2024-05-26T21:26:01Z")

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I try going threw the web link and the advancent app.

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**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [May 27, 2024, 3:34am UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/4 "2024-05-27T03:34:18Z")

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You need to be more specific. Also, what “advancement app” are you talking about?

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [June 3, 2024, 3:35am UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/5 "2024-06-03T03:35:06Z")

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Closed on June 3, 2024, 3:35am UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [July 11, 2024, 6:13pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/6 "2024-07-11T18:13:00Z")

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Opened on July 11, 2024, 6:13pm UTC



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<div class="post-metadata">

**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [July 11, 2024, 6:13pm UTC](https://discussions.scouting.org/t/cannot-access-activity-logs/425920/7 "2024-07-11T18:13:31Z")

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@SerenaJohnson Are you still having issues accessing the activity logs for your Scouts?