# Cannot add rank **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [September 30, 2025, 2:39pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504 "2025-09-30T14:39:57Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![LisaCipich](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@LisaCipich](https://discussions.scouting.org/u/LisaCipich)\ **Post date:** [September 30, 2025, 2:39pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/1 "2025-09-30T14:39:57Z")
I submitted an incident #615791 yesterday. Can someone please look at this? I did what National told me to do and it didn’t work. | | | --- | | | Troop 89 is trying to enter Star rank for NAME REMOVED, MID 131013380, for February 10, 2025 (somehow it didn’t get entered at that time). When summer camp merit badges were entered into SB+, for some reason, a 7/21/25 date was entered on merit badges that were earned in 2021 and 2022. Now they can’t enter the Star rank because an error message appears that the completed date should be later or equal to the last completed date for all requirements. All other dates are showing as 2/10/25. How can this be fixed so his rank can be entered? Thanks. ![image](https://global.discourse-cdn.com/scouting/original/3X/5/1/515486576dc81fd94a8c7b1c98cfe534de10e0a5.jpeg) ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [September 30, 2025, 2:41pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/2 "2025-09-30T14:41:51Z")
@LisaCipich- please do not post scout names on a public forum ---
**Author:** ![LisaCipich](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@LisaCipich](https://discussions.scouting.org/u/LisaCipich)\ **Post date:** [September 30, 2025, 2:52pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/3 "2025-09-30T14:52:44Z")
Sorry. My first post. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 30, 2025, 2:54pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/4 "2025-09-30T14:54:45Z")
@LisaCipich this is a known issue - watch for updates on Change Log ---
**Author:** ![LisaCipich](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@LisaCipich](https://discussions.scouting.org/u/LisaCipich)\ **Post date:** [September 30, 2025, 3:01pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/5 "2025-09-30T15:01:32Z")
Any ETA of a fix for this issue? ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [September 30, 2025, 3:37pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/6 "2025-09-30T15:37:45Z")
Scouting America IT doesn’t publish their timelines. The SUAC volunteers have noted in other related threads that this is actively being worked and is considered a high priority issue. ---
**Author:** ![EstherVillarino\_Tur](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/esthervillarino_tur/32/23906_2.png) [@EstherVillarino\_Tur](https://discussions.scouting.org/u/EstherVillarino_Tur)\ **Post date:** [October 3, 2025, 1:51am UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/7 "2025-10-03T01:51:24Z")
Hello I am trying to adda Star rank , the dates are ok, but the system says BOR Date should… Case ID 136155392 Thanks ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [October 3, 2025, 2:12am UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/8 "2025-10-03T02:12:27Z")
@EstherVillarino_Tur We need more information. What is the Scout’s Scouting America Member ID (no names)? What should the BOR date be? ---
**Author:** ![EstherVillarino\_Tur](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/esthervillarino_tur/32/23906_2.png) [@EstherVillarino\_Tur](https://discussions.scouting.org/u/EstherVillarino_Tur)\ **Post date:** [October 3, 2025, 12:55pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/9 "2025-10-03T12:55:14Z")
Thanks. ID 136155392 Star rank ---
**Author:** ![EstherVillarino\_Tur](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/esthervillarino_tur/32/23906_2.png) [@EstherVillarino\_Tur](https://discussions.scouting.org/u/EstherVillarino_Tur)\ **Post date:** [October 3, 2025, 12:56pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/10 "2025-10-03T12:56:11Z")
BOR date is september 12, 2025 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [October 3, 2025, 12:59pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/11 "2025-10-03T12:59:55Z")
> [@EstherVillarino\_Tur](#): > > 136155392 yeah that is a known bug - you can use 9/13 it looks like - otherwise wait for a fix - watch change log ---
**Author:** ![EstherVillarino\_Tur](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/esthervillarino_tur/32/23906_2.png) [@EstherVillarino\_Tur](https://discussions.scouting.org/u/EstherVillarino_Tur)\ **Post date:** [October 3, 2025, 1:03pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/12 "2025-10-03T13:03:17Z")
Yes. It worked. Thanks a lot. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [October 10, 2025, 1:03pm UTC](https://discussions.scouting.org/t/cannot-add-rank/507504/13 "2025-10-10T13:03:31Z")
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