# Can't access application manager/invitation manager **URL:** \ **Category:** My Scouting Tools\ **Created:** [May 18, 2019, 12:43pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265 "2019-05-18T12:43:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ChristyDryden](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@ChristyDryden](https://discussions.scouting.org/u/ChristyDryden)\ **Post date:** [May 18, 2019, 12:43pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/1 "2019-05-18T12:43:29Z")
First question: Is this area down for maintenance or anything? We’re trying to figure out whether online applications will work for us, and I was able to get in the other night and finally find the place where you can explain council/pack costs that will need to be paid later, but didn’t have time to do it. I tried to go in today and work on that and it tells me I “don’t have access to that trail”. Does Online Application need to be activated to access this? I turned it on for a couple of minutes the other night, thinking that the field I wanted would be on the Pin Management page and might appear once activated. When it didn’t, I turned it off again, then later found the Application Manager. Possible that the table saying whether or not Online Apply was active may not have been refreshed yet. Other thoughts? ---
**Author:** ![JustinAllman](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@JustinAllman](https://discussions.scouting.org/u/JustinAllman)\ **Post date:** [May 18, 2019, 3:29pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/2 "2019-05-18T15:29:45Z")
It’s down for me as well, but I accessed it fine earlier this week. My guess is temporary outage. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [May 18, 2019, 5:53pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/3 "2019-05-18T17:53:24Z")
This has been reported to the Development Team - thanks ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [May 18, 2019, 10:31pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/4 "2019-05-18T22:31:44Z")
I’m able to access invitation manager and application manager at this point ---
**Author:** ![ChristyDryden](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@ChristyDryden](https://discussions.scouting.org/u/ChristyDryden)\ **Post date:** [May 19, 2019, 1:24pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/5 "2019-05-19T13:24:44Z")
Thanks. It’s working for me, too! ---
**Author:** ![DavidNielsen](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@DavidNielsen](https://discussions.scouting.org/u/DavidNielsen)\ **Post date:** [June 18, 2021, 12:28pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/6 "2021-06-18T12:28:27Z")
I get this message every time I try to get into Application Manager… You are not authorized to access this API. Is there a way to fix this?? My local DE is out of ideas ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [June 18, 2021, 12:54pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/7 "2021-06-18T12:54:59Z")
What is your role in the unit? Not all leaders have access to the application manager. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [June 18, 2021, 1:31pm UTC](https://discussions.scouting.org/t/cant-access-application-manager-invitation-manager/112265/8 "2021-06-18T13:31:13Z")
David, Looking at your positions in Akela it does not appear that you have the correct positions in your unit to use Application Manager. As for your district roll, I do not know if District Membership Chair is enough to get access to it. This is a case where your council will need to investigate as they can open a ticket with Member Care.