# Can't access "Needs Purchasing Report"

**URL:** <https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Tags:** reports\
**Created:** [February 15, 2023, 6:58am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729 "2023-02-15T06:58:30Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![GaryRichards](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@GaryRichards](https://discussions.scouting.org/u/GaryRichards)\
**Post date:** [February 15, 2023, 6:58am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/1 "2023-02-15T06:58:30Z")

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I attempt to open “Need Purchasing Report” and I am returned to Administration screen. No issues with the “Need Awarding Report” or “Need Approving Report”

[https://scoutbook.scouting.org/mobile/dashboard/reports/needspurchasing.asp](https://scoutbook.scouting.org/mobile/dashboard/reports/needspurchasing.asp)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 15, 2023, 1:07pm UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/2 "2023-02-15T13:07:49Z")

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@GaryRichards First guess is that your UAC and Admin have ended at Recharter - might need your unit to fix that

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [February 15, 2023, 2:09pm UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/3 "2023-02-15T14:09:37Z")

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@GaryRichards

Donovan is correct. Ask a Key 3 member (Cubmaster, Committee Chair or Charter Org Rep) to log in to [my.scouting.org](http://my.scouting.org), go to the Unit Roster, select the Position Manager link on the left then Functional Rolls tab at the top. They need to add you as the Unit Advancement Chair. About 24 hours later, Scoutbook will be updated with the correct permissions.

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**Author:** ![AdamFeldmanis](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AdamFeldmanis](https://discussions.scouting.org/u/AdamFeldmanis)\
**Post date:** [February 16, 2023, 4:18am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/4 "2023-02-16T04:18:37Z")

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I am having the same issue. Our council registration office and my Scoutmaster both confirmed I am listed as an ASM and UAC. I am able to record advancement, but my notification bell does not show anything needs purchasing. My Scoutmaster logged in and he saw the list. I have cleared my cookies, cache, and updated my browser, too.

Edit: I am able to see the purchasing report on my phone, but not PC. I tried both Chrome and Edge.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [February 16, 2023, 4:50am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/5 "2023-02-16T04:50:38Z")

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@AdamFeldmanis - are you looking ar [scoutbook.scouting.org](http://scoutbook.scouting.org) or [advancements.scouting.org](http://advancements.scouting.org)?

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [February 16, 2023, 5:03am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/6 "2023-02-16T05:03:21Z")

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@AdamFeldmanis Are you using Scoutbook? Or Internet Advancement 2.0?

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**Author:** ![AdamFeldmanis](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AdamFeldmanis](https://discussions.scouting.org/u/AdamFeldmanis)\
**Post date:** [February 16, 2023, 5:15am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/7 "2023-02-16T05:15:43Z")

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I am using [advancements.scouting.org](http://advancements.scouting.org). We just went through recharter, but all looks good for my position.

 ![IMG_20230215_221505000_HDR](https://global.discourse-cdn.com/scouting/original/3X/3/5/3534ceae2388a1b207f8ca3774d28ccebe105512.jpeg)

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [February 16, 2023, 5:17am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/8 "2023-02-16T05:17:46Z")

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@AdamFeldmanis Try logging all the way out of everything, then log back in.

When you log in at Internet Advancement, do a hard refresh.

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**Author:** ![GaryRichards](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@GaryRichards](https://discussions.scouting.org/u/GaryRichards)\
**Post date:** [February 16, 2023, 7:02am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/9 "2023-02-16T07:02:13Z")

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Thanks all, I was only listed as a Council Member, I got bumped up to Advancement Chair (where I was before recharter) and the problrm corrected.

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**Author:** ![AdamFeldmanis](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AdamFeldmanis](https://discussions.scouting.org/u/AdamFeldmanis)\
**Post date:** [February 21, 2023, 2:50am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/10 "2023-02-21T02:50:33Z")

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I apologize for not replying sooner. I just got home from Okpik and logged into IA2 and everything seems to be working like normal now. Thanks for everyone’s help!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [February 28, 2023, 2:50am UTC](https://discussions.scouting.org/t/cant-access-needs-purchasing-report/345729/11 "2023-02-28T02:50:40Z")

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