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Can't run PO reports or awarded Reports

I have a couple of Scouts that have earned both crew and Scouts, BSA awards and I can not run any reports. I’m the adviser, and am listed as the adviser on scoutbook. We have a CoH coming up and I’d like to make sure my Crew/Scouts get their awards. Any help?

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When you say you cannot run any reports - what is happening?

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It sends me back to my home page.

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and the number of reports come up with a pound/hashtag (#)

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OK are you an admin in one unit and a leader in another?

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No. I’m just the advisor for my crew.

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Try going to Unit Roster > click your name > click positions > click Admin > click update

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Just did, I still can’t run the reports.
Thank you for your help! I do appreciate the prompt responses Donovan!

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I can setup a screenshare if you want

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Yes Please, that would be great.

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@MelissaYarns - I sent a direct message - you will see it in avatar top right of screen

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