# Can't see my son's account

**URL:** <https://discussions.scouting.org/t/cant-see-my-sons-account/500997>\
**Category:** MyScouting Mobile App\
**Created:** [July 3, 2025, 12:02am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997 "2025-07-03T00:02:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![AdamTate2](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@AdamTate2](https://discussions.scouting.org/u/AdamTate2)\
**Post date:** [July 3, 2025, 12:02am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/1 "2025-07-03T00:02:04Z")

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I have a parent account, but I can’t associate it with my scout’s account.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [July 3, 2025, 12:07am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/2 "2025-07-03T00:07:02Z")

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@AdamTate2 where are you trying to connect? In Scoutbook or My.scouting - only council can connect you in my.scouting

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [July 3, 2025, 1:00am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/3 "2025-07-03T01:00:01Z")

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@AdamTate2 Are you logging in to Scoutbook (legacy)?

[https://scoutbook.scouting.org](https://scoutbook.scouting.org)

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**Author:** ![AdamTate2](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@AdamTate2](https://discussions.scouting.org/u/AdamTate2)\
**Post date:** [July 3, 2025, 1:40am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/4 "2025-07-03T01:40:13Z")

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Thanks. I will contact the council.

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**Author:** ![AdamTate2](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@AdamTate2](https://discussions.scouting.org/u/AdamTate2)\
**Post date:** [July 3, 2025, 1:40am UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/5 "2025-07-03T01:40:51Z")

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> [@JenniferOlinger](#):
>
> Scoutbook

Thanks I was using my.scouting. 🙂

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [July 3, 2025, 12:50pm UTC](https://discussions.scouting.org/t/cant-see-my-sons-account/500997/6 "2025-07-03T12:50:17Z")

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@AdamTate2 - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number