Hi,
I’m the New Member Coordinator and I cannot send messages in SB+ despite the Committee Chair giving me messaging permissions. I’m also a MBC and can’t send messages under that profile either.
I’m pretty sure I was able to send messages earlier this year, but when it came time for fall registration I can’t send anymore. It doesn’t work for our B troop or our G troop anymore. Screenshots attached.
Membership ID 14630613
@cmarl21 so when under the 813G profile you cannot send a message?
No, I can’t send from either 813G or 813B
well B you have no rights to send messages.
What does the committee chair need to change to send messages? Is there another step besides her ticking the box? The top screen shot is from her from the B troop and the bottom is the G troop.
@cmarl21 chair would add Create Messages for B Troop too. When was the permission for send message G Troop added? Your troop memberships are expired and in a grace period, which is odd cause they do not line up with your MBC position, that is a talk to council registrar to get things lined up. That expired might be part of the issue.
That is strange, I renewed about a month ago for all positions.
The G troop was added at least 2 weeks ago. Let me check on the MBC status. To be fair, I did not try to send a message again today from the MBC account; I only tried the B troop and G troop.
It looks like the MBC aspect works now, my apologies. I’ll reach out to our district and see why the memberships are expired. Thanks for looking into it. Hopefully I will hear from them soon and we can go from there. Appreciate you!
@cmarl21 - you need to talk to the council registrar and NOT the district executive
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