The bank our unit uses has changed its login page so when I try to log in to pay for our adult volunteers, I get an error message. I’d rather not pay the Stripe administrative fee (A Scout is Thrifty) when we can pay it directly out of our account. Do I notify national to get it changed or do I notiy Stripe? I don’t see contact information for either organization on the page for payments. I already have had the account manually verified.
@DavidStorm I think asking Council for their advice is the first step - they can open a national ticket with National if needed
2 Likes
@DavidStorm - I can add that if the account has been verified via stripe, then all transaction will occur without user intervention from that time forward as they are then authorized ACH transactions.
1 Like
Thanks, gentlemen. I’ve asked Council about it and asked my bank. I need to be able to log into my bank account to get to the ACH transaction.
