Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
BSA#136314909. I need to connect this scout to the leader as he needs to update her rank advancements. I added him to her connection and I can see that he is connected to her, but he is still not able to see her in scout list under him as a leader. Please send me private message if you need further details with names.
How is the leader trying to view the scout? Via Scoutbook, IA2, the Scouting app? Each one has slightly different idiosyncrasies about how things work.
Is this in a pack, by chance? Cub Scouts need to be assigned to a den of the appropriate “rank” to have their advancement appear.
sigh It’s obviously getting late in the day, given that the subject says “leader of a patrol”.
The app only works for parent-to-scout connections, not for leaders. Leaders have to use Scoutbook or IA2 (depending on what they’re editing) to interface to scouts who are not their own.
If you have a screenshot, you can paste it directly into the discourse interface. Make sure you remove/block any youth names. BSA IDs are ok.
If you can’t “sanitize” the image, one if the folks from SUAC could set up a private chat, or you can try just posting the BSA ID for each of the scouts for whom the leader isn’t a parent.