# Current Status of Parents Enabling Scout Accounts

**URL:** <https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [January 16, 2023, 8:01pm UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956 "2023-01-16T20:01:47Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![GoodloeWhite](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/goodloewhite/32/7052_2.png) [@GoodloeWhite](https://discussions.scouting.org/u/GoodloeWhite)\
**Post date:** [January 16, 2023, 8:01pm UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956/1 "2023-01-16T20:01:47Z")

</div>

I have parents that can’t get their scouts connected to Scoutbook. I have no way of testing this myself, and the way to invite a scout to connect has been changing. Are there any help logs / manuals to assist with this that I can share? What should I tell parents to do? Thank you!

---

<div class="post-metadata">

**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [January 16, 2023, 10:34pm UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956/2 "2023-01-16T22:34:15Z")

</div>

I see the invite button on the edit extended information page for my Cub Scout. If it’s not there for the parent, Scoutbook thinks they’ve already been invited. One workaround is for the scout to create a my.scouting account in order to recover their member number, but it’s very important that they use the same full name and date of birth as they are registered with. Otherwise, they’ll end up with a duplicate account. After creating it, they need to use those credentials to log into scoutbook once before they will appear on the send messages page.

---

<div class="post-metadata">

**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [January 16, 2023, 11:20pm UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956/3 "2023-01-16T23:20:03Z")

</div>

It worked for my daughter about a week ago.

---

<div class="post-metadata">

**Author:** ![JaphetWoolston](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/japhetwoolston/32/2849_2.png) [@JaphetWoolston](https://discussions.scouting.org/u/JaphetWoolston)\
**Post date:** [January 18, 2023, 3:28am UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956/4 "2023-01-18T03:28:01Z")

</div>

This worked for our parents

[How Do I Give My Scout Access to Their Account? - Scoutbook Knowledge Base ([scouting.org](http://scouting.org))]

> **[How Do I Give My Scout Access to Their Account? - Scoutbook Knowledge Base](https://help.scoutbook.scouting.org/knowledge-base/how-do-i-give-my-scout-access-to-his-account/)**
>
> A parent is the only one who can give a Scout access to their records online. The Scout needs to be registered in a unit. Make sure the parent is connected to the Scout account / record in the Scout’s Connections page. Also make sure the parent has...

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [January 25, 2023, 3:28am UTC](https://discussions.scouting.org/t/current-status-of-parents-enabling-scout-accounts/337956/5 "2023-01-25T03:28:18Z")

</div>

Closed on January 25, 2023, 3:28am UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.