Den chief training online did not print certificate of completion for my son. He used his iphone for the course and everything was marked completed. Anyone else have issues?
Try going onto a PC and print from there. I have found that the pc version is a lot more user friendly for printing than using a phone.
Good idea, he lost the session but grab a screen shot of congratulation page. Next time I’ll remind him to use a computer instead of phone.
Try having him log in to his account on a computer and see if it can be printed. You might have to poke around a bit if you’re not familiar. This works for adult trainings.
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