# Den Leader can't access quick entry

**URL:** <https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** advancement, scoutbook\
**Created:** [November 4, 2025, 5:17pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163 "2025-11-04T17:17:06Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 5:17pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/1 "2025-11-04T17:17:06Z")

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I have multiple den leaders indicating that they are getting 403 error when trying to use the quick entry feature.

They have cleared their cache out and are able to see all of their den members but are only able to enter adventures one at time by going scout by scout.

Did something change with how the system works? I am a cub master I can get to the quick entry screen and enter the information.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [November 4, 2025, 5:19pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/2 "2025-11-04T17:19:43Z")

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@JoshuaLueck

> [@Scoutbook Permission Changes](https://discussions.scouting.org/t/scoutbook-permission-changes/508145):
>
> The Scoutbook Plus permission system has changed. See [Scoutbook\_Permissions.pdf](https://discussions.scouting.org/uploads/short-url/akk8O8Rrn89RxRkzLIbf4Iyah6R.pdf) and [the Scoutbook Plus permissions video.](https://youtu.be/vEu8LcFdNbc)

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 5:24pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/3 "2025-11-04T17:24:45Z")

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How do I grant them access to quick entry. It is a function of the den leaders role to be able to enter advancements. Having to go scout by scout is painfully slow.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [November 4, 2025, 5:25pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/4 "2025-11-04T17:25:43Z")

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@JoshuaLueck- look at what I posted

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 5:32pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/5 "2025-11-04T17:32:42Z")

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The den leaders all have adventure entry permissions enabled at the den level. They are all listed as den admins.

None of them can access the quick entry screen. How do I fix that.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [November 4, 2025, 5:45pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/6 "2025-11-04T17:45:27Z")

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@JoshuaLueck- did you look at the permissions manager in [advancements.scouting.org](http://advancements.scouting.org) ?

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 6:04pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/7 "2025-11-04T18:04:57Z")

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yes I checked that. It is showing that they all have admin rights

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [November 4, 2025, 6:09pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/8 "2025-11-04T18:09:48Z")

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@JoshuaLueck- they are listed here:

 ![image](https://global.discourse-cdn.com/scouting/original/3X/b/b/bbceeefc2f52ba108fb20a74d0ea90a723bf6ffd.png)

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [November 4, 2025, 6:13pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/9 "2025-11-04T18:13:22Z")

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Have the den leaders logged all the way out, cleared cache and forced a reload of advancements.scouting? I wonder if they have stale permissions cached somehow. I’m not sure how the permissions are “tracked”, but I have to assume it’s not a testing of permissions each time, but rather some sort of tokenized permissions scope. I wonder if the token on each of their machines is just reflecting the old permissions structure because it hasn’t been refreshed.

If having them fully refresh their SB+ doesn’t solve the issue, you might try updating some other optional permission, then saving the permissions, then remove the optional permission you added. I’m wondering if the permissions didn’t push in some cases. If that works, it might be an easy-enough work-around for units to get things moving again.

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 6:22pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/10 "2025-11-04T18:22:10Z")

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How. do you get to that. I do not see it in my position manager in scout book

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**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 6:23pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/11 "2025-11-04T18:23:57Z")

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Cache has been cleared. This is happening to all of my den leaders. It is also absolute insane how silent scout book updates are. This is major change that should have at least had Key 3 communication, and round table communication.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 4, 2025, 6:25pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/12 "2025-11-04T18:25:03Z")

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@JoshuaLueck you are going to [Advancements.scouting.org](http://Advancements.scouting.org) right? I would have Key 3 and Unit admins watch video at See [Scoutbook\_Permissions.pdf](https://discussions.scouting.org/uploads/short-url/akk8O8Rrn89RxRkzLIbf4Iyah6R.pdf) and [the Scoutbook Plus permissions video.](https://youtu.be/vEu8LcFdNbc)

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [November 4, 2025, 6:25pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/13 "2025-11-04T18:25:20Z")

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> [@JoshuaLueck](#):
>
> This is major change that should have at least had Key 3 communication, and round table communication.

The folks who make these decisions aren’t on the boards, so unfortunately any feedback on notifying units/unit leadership likely has to go up via our respective councils to national.

> [@JoshuaLueck](#):
>
> This is happening to all of my den leaders.

Everyone was converted to the new permissions structure, so it’s completely expected that it would hit all of the den leaders. In a way, it would be stranger if it was only one or two.

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<div class="post-metadata">

**Author:** ![JoshuaLueck](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@JoshuaLueck](https://discussions.scouting.org/u/JoshuaLueck)\
**Post date:** [November 4, 2025, 6:28pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/14 "2025-11-04T18:28:37Z")

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Yes we are using [advancements.scouting.org](http://advancements.scouting.org).

Between scouting for food, on boarding 33 new scouts, getting ready for a camp out next week and a court of honor pack meeting coming up we don’t have time to watch a video and relearn the advancement system.

Can anyone tell me the fastest way to fix this mess that has been created.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [November 4, 2025, 6:30pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/15 "2025-11-04T18:30:57Z")

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@JoshuaLueck

 ![image](https://global.discourse-cdn.com/scouting/original/3X/6/4/642dfea9ed6f0d88ce782f4dc528f234d98a0aeb.png)

 ![image](https://global.discourse-cdn.com/scouting/original/3X/9/6/96437401bcd4c9d686e37d549301085f32c2b02d.png)  
Scroll to the bottom of that section

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**Author:** ![Bagheera](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/bagheera/32/22755_2.png) [@Bagheera](https://discussions.scouting.org/u/Bagheera)\
**Post date:** [November 5, 2025, 3:17pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/16 "2025-11-05T15:17:43Z")

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What is the difference between an Advancement Approver and an Advancement Editor? To which functional role should I add my Den Leaders and Assistant Den Leaders so that they can continue to mark requirements as Completed and Approved and mark advancement items as Awarded?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 5, 2025, 3:22pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/17 "2025-11-05T15:22:17Z")

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Advancement Editor can edit advancement (Complete and enter data and comments). Approver can APPROVE advancement.

If you want DLs to approve their own dens advancement then they need approve permission - either through a functional role like Advancement Approver - OR individually through the permission manager.

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**Author:** ![Bagheera](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/bagheera/32/22755_2.png) [@Bagheera](https://discussions.scouting.org/u/Bagheera)\
**Post date:** [November 5, 2025, 3:34pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/18 "2025-11-05T15:34:51Z")

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Do I need to add my Den Leaders and Assistant Den Leaders to the functional roles of Advancement Editor, Advancement Approver, and Advancement Awarder in order to restore the level of permissions they previously had?

If I do so, am I giving them permission to edit, approve, or award requirements for Cub Scouts outside of their respective dens?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 5, 2025, 3:45pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/19 "2025-11-05T15:45:34Z")

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@Bagheera DL by default have View, Edit, Approve Advancement IF they are ASSIGNED TO A DEN. ADL are different. To have Sub-unit you have to be assigned to den as a leader

![Screenshot 2025-11-05 at 9.42.12 AM](https://global.discourse-cdn.com/scouting/original/3X/9/5/955c5b132e273bd0ffab9591559cf367eb5d8eab.png)

If you want to see what each Leader has go to Permission Manager in SB+ and click Position/Roles Permissions - this breaks it down By Leader. If a Grey check that means they have it by their current position and it cannot be taken away. If it is an empty box that means they do not have it and you can click it to add it IF available.

 ![Screenshot 2025-11-05 at 9.43.18 AM](https://global.discourse-cdn.com/scouting/original/3X/9/2/9202155f1ef4f991dbf8a5d9c71c2295489bb6d1.png)

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<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 5, 2025, 3:46pm UTC](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163/20 "2025-11-05T15:46:58Z")

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[Scoutbook\_Permissions.pdf](https://discussions.scouting.org/uploads/short-url/akk8O8Rrn89RxRkzLIbf4Iyah6R.pdf) this PDF breaks down cleanly what Permissions are given by default. The Functional Roles listed are just other ways to achieve things with less clicks - but currently the functional roles are more universal

[Next page](https://discussions.scouting.org/t/den-leader-cant-access-quick-entry/508163.md?page=2)
