# Den Leader can't Connect "Full Control" to Scout **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [February 28, 2022, 4:08pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584 "2022-02-28T16:08:25Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MikePierson](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MikePierson](https://discussions.scouting.org/u/MikePierson)\ **Post date:** [February 28, 2022, 4:08pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/1 "2022-02-28T16:08:25Z")
I have a den leader that I can’t assign “full control” to for 3 scouts in her den. She has “full control” over the other scouts. When I flip the “full Control” switch, it accepts it in the interface, but it will does not “stick” after I click “Update”. I have tried deleting the connection and re-creating with the same result. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [February 28, 2022, 4:14pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/2 "2022-02-28T16:14:09Z")
Post the BSA Member ID (no names) and we will investigate. ---
**Author:** ![MikePierson](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MikePierson](https://discussions.scouting.org/u/MikePierson)\ **Post date:** [February 28, 2022, 4:36pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/3 "2022-02-28T16:36:55Z")
DL is 136421121 Scouts that I can’t “full control” connect the DL to 13950654 14040460 14002502 13857105 ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [February 28, 2022, 4:42pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/4 "2022-02-28T16:42:39Z")
@MikePierson DL’s membership expired 12/31/21. There is a known issue with the registration grace period. I have asked the developers to look into this leader’s case. You could try making her a den admin as that is supposed to connect the admin to all Scouts automatically. ---
**Author:** ![MikePierson](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MikePierson](https://discussions.scouting.org/u/MikePierson)\ **Post date:** [February 28, 2022, 5:09pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/5 "2022-02-28T17:09:10Z")
OK - seems odd that just today that I successfully connected another den leader to another set of scouts without issue. I would assume that these two den leaders have the same registration expiration that is tied to our charter. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [February 28, 2022, 5:10pm UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/6 "2022-02-28T17:10:05Z")
@MikePierson I have no idea. I need the BSA Member ID to find out. ---
**Author:** ![ChristopherDickinson](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@ChristopherDickinson](https://discussions.scouting.org/u/ChristopherDickinson)\ **Post date:** [March 1, 2022, 2:42am UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/7 "2022-03-01T02:42:01Z")
Same issue here for me. I have 1 scout that I no longer have “Full access” to as the den leader and can only “view advancements” and “view profile” even though the pack admin has changed me to “full access” multiple times. Scout BSA ID 137361964 Den Leader BSA ID 137147917 ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [March 8, 2022, 2:42am UTC](https://discussions.scouting.org/t/den-leader-cant-connect-full-control-to-scout/277584/8 "2022-03-08T02:42:17Z")
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