# Den leader not connected to new scouts in her den **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [November 16, 2022, 2:50pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548 "2022-11-16T14:50:10Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 2:50pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/1 "2022-11-16T14:50:10Z")
Hi, I have a den leader who is not connected to any of her scouts in new scouts in her den. I dont see an update button and when I go to connections manager, it doesnt allow me to select full control on those scouts. Whats easiest way to fix it? She is an already approved den admin too if that helps. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 16, 2022, 2:51pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/2 "2022-11-16T14:51:31Z")
Post the BSA # and we can look ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 2:52pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/3 "2022-11-16T14:52:58Z")
BSA Member ID: 13885679 ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 16, 2022, 3:59pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/4 "2022-11-16T15:59:01Z")
@FrankSplain BSA Member ID (MID) 13885679 is not registered. She is registered with MID 14085814. I have made MID 14085814 primary on her [my.scouting.org](http://my.scouting.org) ID which is her e-mail address. I also put it on her Scoutbook account. She needs to use this to log in to Scoutbook. ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 3:59pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/5 "2022-11-16T15:59:59Z")
use what to login to scoutbook? her existing email address? ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 16, 2022, 4:00pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/6 "2022-11-16T16:00:17Z")
@FrankSplain Her [my.scouting.org](http://my.scouting.org) ID and password. Her ID is her e-mail address. ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 4:06pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/7 "2022-11-16T16:06:57Z")
I logged in as myself and went to connections manager. she still is not connected to all scouts in her den. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 16, 2022, 4:15pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/8 "2022-11-16T16:15:36Z")
@FrankSplain Go to Pack Roster → her name → Positions → Den Admin. Click Update without making any changes. This should correct the connection issue. ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 4:38pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/9 "2022-11-16T16:38:23Z")
I clicked the update on den admin and tiger leader. I went back to connections manager, its still the same. No green dots for all her scouts. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 16, 2022, 4:42pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/10 "2022-11-16T16:42:12Z")
@FrankSplain the Den Admin position is not assigned to a Den - I would just end it, add a new one assigned to the correct den ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 4:46pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/11 "2022-11-16T16:46:23Z")
THAT WORKED. It doesnt tell you what den a den admin is on the title so I assumed it was a running position. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 16, 2022, 4:47pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/12 "2022-11-16T16:47:11Z")
it says in roster at least and I believe on positions in smaller text ---
**Author:** ![FrankSplain](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FrankSplain](https://discussions.scouting.org/u/FrankSplain)\ **Post date:** [November 16, 2022, 4:48pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/13 "2022-11-16T16:48:12Z")
Yeah not on high level though on roster view. it doesnt show the den name, it just says den admin. in this case, it was probably linked to her old den last year. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [November 23, 2022, 4:48pm UTC](https://discussions.scouting.org/t/den-leader-not-connected-to-new-scouts-in-her-den/328548/14 "2022-11-23T16:48:13Z")
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