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Den leader not showing up

Hello, I have a den leader that is registered and has even finished all her training but has still not appeared in Scoutbook. Should I go ahead and enter her manually? She does not appear on our Scoutbook roster but is in our unit roster at my.scouting.

Thank you

It can take up to 48 hours for a leader or Scout to appear in Scoutbook after appearing on the unit roster in Member Manager at my.scouting.org. If it has been more than 48 hours, send an e-mail to scoutbook.support@scouting.org with the leader’s name, BSA#, council and unit and ask them to investigate why he leader is not on the roster and to add her.

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