# Den Leader unable to see all den members in Scoutbook

**URL:** <https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [February 5, 2025, 7:40pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866 "2025-02-05T19:40:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ShannanOMara](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@ShannanOMara](https://discussions.scouting.org/u/ShannanOMara)\
**Post date:** [February 5, 2025, 7:40pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/1 "2025-02-05T19:40:56Z")

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Hello! MID 14627239  
I’m a Den leader who is unable to see all my scouts in Scoutbook. I should have two new members but they are not in my roster.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 5, 2025, 7:50pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/2 "2025-02-05T19:50:59Z")

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@ShannanOMara have you talked to your unit leaders and admins? Are the Scouts in the Den? Have the Leaders connected you to the Scouts? If you post the scouts BSA# (no names) we might be able to tell a few things.

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**Author:** ![ShannanOMara](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@ShannanOMara](https://discussions.scouting.org/u/ShannanOMara)\
**Post date:** [February 5, 2025, 8:24pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/3 "2025-02-05T20:24:41Z")

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Yes I have. They have added the new scouts to my den and can see them on their end of Scoutbook but I cannnot see them in my Scoutbook. Where can I find their BSA#?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 5, 2025, 8:32pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/4 "2025-02-05T20:32:16Z")

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@ShannanOMara looks like you have the wrong internal position (tech issue) - have an Admin log back in and assign you again to the den

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [February 5, 2025, 8:33pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/5 "2025-02-05T20:33:00Z")

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@ShannanOMara even a log out and back in might clear it

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [February 12, 2025, 8:33pm UTC](https://discussions.scouting.org/t/den-leader-unable-to-see-all-den-members-in-scoutbook/468866/6 "2025-02-12T20:33:36Z")

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