We have Scouts in our Venturing Crew that are over the age of 18 and also registered in the Troop as Assistant Scoutmasters. Once they were updated to Assistant Scoutmasters on the Troop side we lost access to all of their Venturing achievement and financial account records. Help!!!
This is a known issue. The developers are working on a fix. At this time we recommend not registering Scouts that turn 18 as adult leaders if they are active in a Crew or Ship.
Unfortunately, until the issue is fixed, there is nothing you can do to regain access to these Scout’s venturing advancement.
Is there any kind of an estimate on a resolution?
It is being actively worked but we don’t have an estimated fix date.