How to clear duplicate BSA account for our adult leader ?
log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Then go to Scoutbook.com and log in using your my.scouting.org credentials
Thank you for the steps, I will forward it to our adult leader so she can update her information.
This is the response from our adult leader
Thank you Katheryn! I do see I have two accounts under Howard’s connection in Scoutbook.com, but I couldn’t open the Edit Profile tab under either of the accout. Anyhow, I tried to add the other ID in https://my.scouting.org/tools/manage-member-id and it doesn’t let me do so. I got the the error message “Failed to persist membership. Reason: User name is empty”
Thanks. - Jan
Would you please help. Thank you
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