We have about 1250 counselors in our Council MBC upload. In that group, 11 counselors show up with the “firstname.lastname@example.org” error, and 5 have the "email@example.com errors. (Why the different wording?)
I only discovered this problem when I was browsing thru the Scouting Forums and happened across a description of this issue. Once I learned of the issue, I downloaded our current MBC list from ScoutBook and discovered we have 16 users with the duplicate email addresses. This was not mentioned in any of the documentation on ScoutBook that I have read.
The preliminary Summary Report file generated during MBC Upload does not flag this as an error. It should flag this duplicate email error just like it flags missing BSA MemberIDs, bad Badge names, etc.
We need a way to identify which accounts in ScoutBook use a shared email address. Otherwise, how can we direct the user to the accounts that need to change. In looking thru the documentation and this Forums, I could not find out how to identify the accounts that share an Email address. The error should return some identifier (user name, BSA MemberID, ??) of the accounts that share the requested Email address.
Why does ScoutBook require that Email addresses be unique? If it requires a Unique identifier for each user, it shouild generate its own unique identifier. Or better yet, use one of the already available ones like BSA MemberID. Using the Email address creates an opportunity for users to cause problems. (Witness our 16 users.) It also presents opportunities for users to break the existing system when they change their Email address. And finally it appears to be common for families to create an Email for Scouting, and share it between the parents, and maybe the scouts.