# Duplicate Parent Accounts for Parents with Multiple Scouts

**URL:** <https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [December 7, 2023, 1:59pm UTC](https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869 "2023-12-07T13:59:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Michael-Raymond](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@Michael-Raymond](https://discussions.scouting.org/u/Michael-Raymond)\
**Post date:** [December 7, 2023, 1:59pm UTC](https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869/1 "2023-12-07T13:59:30Z")

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Good Morning Scoutbook team!

I am requesting assistance in merging/linking several of our parent accounts for parents in my Pack that have multiple Scoutbook Accounts, most likely because they accepted multiple invites to connect with multiple children, or had a second account created when they later submitted an application to become a leader:

Here are the SB/MIDs for the impacted families:

**Family 1 (2 Scouts):**

Scout 1 Scoutbook ID/MID:12705435/14571897  
Scout 2 Scoutbook ID/MID: 12705416/14571865

Parent MID: 140255885  
The parent doesn’t have a SB ID showing on their SB profile, but shows up twice when invited to any event or included in any messaging, which throws off our attendance calculations.

Families 2 and 3 have a single scout, but duplicate records for a parent:

**Family 2:**

Scout 1 Scoutbook ID/MID:12011446/13952733

Parent MIDs: 137497806/13952698; only the ID 7806 is showing up on our roster.

**Family 3:**

Scout 1 Scoutbook ID/MID:12724881/14597967

Parent Scoutbook ID/MID1: 13368426/1405324921  
Parent MID2: 140459291 - this is the ID that shows up on our Roster

Please advise if any further information is required or if there’s anything else we need to do on our end?

v/r,

Michael Raymond  
Cubmaster, Pack 706  
Montpelier VA

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<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [December 7, 2023, 2:33pm UTC](https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869/2 "2023-12-07T14:33:32Z")

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@Michael-Raymond

I’ll look into this

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [December 7, 2023, 3:01pm UTC](https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869/3 "2023-12-07T15:01:26Z")

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@Michael-Raymond

**Family 1.**  
The mother has 2 Scoutbook accounts, 2 [my.scouting.org](http://my.scouting.org) IDs and 2 MIDs. I have merged the Scoutbook and [my.scouting.org](http://my.scouting.org) IDs. She needs to log in with the ID that is (first name).(lastname)

I recommend contacting your Council and asking them to use the Relationships tab of Registrar Tools to connect MID 140255988 to her children.

**Family 2**  
The parent has 2 MIDs 2 [my.scouting.org](http://my.scouting.org) IDs and 2 Scoubook IDs.  
I have merged these accounts. She needs to use the Google Login button to log in to all systems.

I recommend contacting your Council and asking them to use the Relationship tab of Registrar Tools to move her Scouts from MID 13952698 to 137497806

**Family 3**  
The first MID is incorrect, the correct mid is 140532492

The adult had 2 Scoutbook IDs and 2 MIDs. I have merged the Scoutbook ID.

I recommend contacting your Council and asking them to use the Relationship tab of Registrar Tools to add her Scout to MID 140532492

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [December 14, 2023, 3:02pm UTC](https://discussions.scouting.org/t/duplicate-parent-accounts-for-parents-with-multiple-scouts/391869/4 "2023-12-14T15:02:02Z")

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