So here is the rub and time to consider real costs? Should the BSA be spending any money on maintaining the workbook?? As long as they are using Acrobat there is a very real cost even if not a developer cost. We will start with a very real software cost. Even if Adobe is giving this to the BSA there is an IT support cost just to have it on the right person’s machine. Now add in that you have consigned the updates to a professional.
The mostly volunteer committee decides an update is needed and now a professional will modify the form and send it back to the volunteers. They will then look it over and then it gets published. Make the change and it becomes the volunteers update the list of headings and it gets published.