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Entering a merit badge for a new scout

I am the Advancement Chair for our troop. have a newly bridged scout in our troop. He earned his Scout rank and I was able to enter it no problem. He has now earned 3 merit badges and when I go to enter them Scoutbook takes me back to the dashboard. What should I do? Thanks! Holly Anderson

look at the Scouts membership page - he still has an active pack membership - end the pack membership

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