Error Accessing Guardian Info in Application Manager

Currently receiving an error “We are sorry something went wrong” when attempting to access the guardian info section of at least three application IDs: ID200854042, ID200854044 and ID200852518. No parent contact e-mail is showing up in the application summary screen.

  1. Hardware: Both Desktop (Mac) and Mobile (iPhone 14)
  2. Operating system: Ventura 13.4, OS 16.5
  3. Browser: Both Safari 16.5 (Mac, iPhone) and Chrome 114.0.5735.106 (Mac)
  4. Error also occurs in Chrome incognito mode
  5. Member ID & Council of persons affected: CA Orange County Council 039 IDs 129809948, 12590163 and 108813470