Currently receiving an error “We are sorry something went wrong” when attempting to access the guardian info section of at least three application IDs: ID200854042, ID200854044 and ID200852518. No parent contact e-mail is showing up in the application summary screen.
- Hardware: Both Desktop (Mac) and Mobile (iPhone 14)
- Operating system: Ventura 13.4, OS 16.5
- Browser: Both Safari 16.5 (Mac, iPhone) and Chrome 114.0.5735.106 (Mac)
- Error also occurs in Chrome incognito mode
- Member ID & Council of persons affected: CA Orange County Council 039 IDs 129809948, 12590163 and 108813470