# Error Code during Registration Checkout

**URL:** <https://discussions.scouting.org/t/error-code-during-registration-checkout/204059>\
**Category:** My Scouting Tools\
**Created:** [November 27, 2020, 11:47pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059 "2020-11-27T23:47:53Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![ThomasShipman](https://avatars.discourse-cdn.com/v4/letter/t/8edcca/32.png) [@ThomasShipman](https://discussions.scouting.org/u/ThomasShipman)\
**Post date:** [November 27, 2020, 11:47pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/1 "2020-11-27T23:47:53Z")

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Hello,

I’m trying to register myself as an Adult Leader for my local Venture Crew. However, when I attempt to check out, I get an error message, “Error Code: -12, Message: Person not found by member ID”.

Any idea what’s causing this? My local chapter doesn’t know what the error means.

Thanks for any help!!

[BS|456x500](https://discussions.scouting.org/uploads/short-url/jyDvwqeepuHZcxrmyOfKHFo94Ji.png)

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**Author:** ![scouter11](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@scouter11](https://discussions.scouting.org/u/scouter11)\
**Post date:** [November 28, 2020, 5:07am UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/2 "2020-11-28T05:07:29Z")

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Not 100% sure if this is the solution. But are you sure you have the right BSA ID. It won’t be able to find you in the system (which it needs to do to link the purchase to your account) if you put it in wrong. And again, it could be a good-ol-fashioned BSA I.T. mess up. (They are pretty common 🙂)

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**Author:** ![RussellPittman](https://avatars.discourse-cdn.com/v4/letter/r/3ec8ea/32.png) [@RussellPittman](https://discussions.scouting.org/u/RussellPittman)\
**Post date:** [May 1, 2022, 3:23pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/3 "2022-05-01T15:23:45Z")

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I have potential ASM trying to submit an Adult Application. Gets: “Something went wrong Error Code: instance type (null) does not match any allowed primitive type (allowed: [“integer”]), Message: Invalid Request”

Any ideas?

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [May 1, 2022, 6:50pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/4 "2022-05-01T18:50:58Z")

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@RussellPittman What method are they using to submit the application? Please provide their bsa member number (no names).

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**Author:** ![RussellPittman](https://avatars.discourse-cdn.com/v4/letter/r/3ec8ea/32.png) [@RussellPittman](https://discussions.scouting.org/u/RussellPittman)\
**Post date:** [May 12, 2022, 1:57pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/5 "2022-05-12T13:57:46Z")

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New Adult - didn’t have a BSA ID yet - still working on their YPT.

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [May 12, 2022, 5:16pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/6 "2022-05-12T17:16:07Z")

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If their YPT isn’t done, they won’t be able to proceed with the application. It could be that that’s the issue and it’s a terrible error message.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 12, 2022, 5:19pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/7 "2022-05-12T17:19:04Z")

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If they have a MYST log in they have a BSA ID/#

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [May 12, 2022, 6:45pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/8 "2022-05-12T18:45:32Z")

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If it is a parent, then the BSA number might be missing the date of birth (DOB).

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**Author:** ![RussellPittman](https://avatars.discourse-cdn.com/v4/letter/r/3ec8ea/32.png) [@RussellPittman](https://discussions.scouting.org/u/RussellPittman)\
**Post date:** [March 13, 2023, 5:26pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/9 "2023-03-13T17:26:52Z")

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Have a different issue… Unit Leader tried to add a leadership position for a Lion Den Leader. The DL is registered as both a Partner and a Den Leader. BSA ID 14635661. According to Unit Leader, the person’s SB ID 12759417. Thanks.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 13, 2023, 5:38pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/10 "2023-03-13T17:38:53Z")

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@RussellPittman I set up a sync to bring in the DL position - check this evening - it will not be assigned to a Den

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**Author:** ![RussellPittman](https://avatars.discourse-cdn.com/v4/letter/r/3ec8ea/32.png) [@RussellPittman](https://discussions.scouting.org/u/RussellPittman)\
**Post date:** [March 16, 2023, 2:14pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/11 "2023-03-16T14:14:27Z")

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Youth record  
BSA ID 14532668  
SB ID 12996855  
Error indicates account needs to be setup with “Sync”

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [March 16, 2023, 5:18pm UTC](https://discussions.scouting.org/t/error-code-during-registration-checkout/204059/12 "2023-03-16T17:18:30Z")

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@RussellPittman This Scout’s Scoutbook account was set as an adult.

Could you please check again?
