# Error: "You are not allowed to proceed with the renewal" when attempting to renew membership **URL:** \ **Category:** Internet Recharter\ **Created:** [September 3, 2024, 6:32pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196 "2024-09-03T18:32:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jmoliver](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jmoliver/32/14985_2.png) [@jmoliver](https://discussions.scouting.org/u/jmoliver)\ **Post date:** [September 3, 2024, 6:32pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/1 "2024-09-03T18:32:53Z")
Hello, A scout leader from the Girl’s troop reported that she is having trouble, renewing her and her daughter’s membership. The error message simply states: “You are not allowed to proceed with the renewal” ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 3, 2024, 6:34pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/2 "2024-09-03T18:34:39Z")
@jmoliver You will need to contact your Council staff for help with this message. ---
**Author:** ![JanellBunger-Spiecha](https://avatars.discourse-cdn.com/v4/letter/j/96bed5/32.png) [@JanellBunger-Spiecha](https://discussions.scouting.org/u/JanellBunger-Spiecha)\ **Post date:** [November 7, 2024, 2:35pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/3 "2024-11-07T14:35:22Z")
District commissioner here. This same problem was recently brought to me by one of my units. The answer that the parent got from council was that “her account was not linked to her scout”. No resolution, just that statement. She got the “renewal” email with a link – so quite obviously her parent email address was linked to the scout. What should be done next? Assuming that there is a my.scouting account that is separate from whatever parent account that exists that is linked to the scout – how does this get resolved? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 7, 2024, 2:39pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/4 "2024-11-07T14:39:00Z")
@JanellBunger-Spiecha the Council users Registrar Tools to establish the relationship if it does not exist ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [November 7, 2024, 2:55pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/5 "2024-11-07T14:55:16Z")
@JanellBunger-Spiecha Spunds like the parent probably has two member numbers, and the parent relationship is on a different one than they are logging into. Your council registrar should be able to rectify this. ---
**Author:** ![JanellBunger-Spiecha](https://avatars.discourse-cdn.com/v4/letter/j/96bed5/32.png) [@JanellBunger-Spiecha](https://discussions.scouting.org/u/JanellBunger-Spiecha)\ **Post date:** [November 7, 2024, 3:08pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/6 "2024-11-07T15:08:47Z")
I’ll instruct the unit to have the family call council and ask that they delete and recreate the parent relationship. But I still don’t understand how the parent is connected enough to get the email with an link but not connected enough to actually do the renewal. Even for people who know nothing about computers, this is illogical. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 7, 2024, 3:26pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/7 "2024-11-07T15:26:19Z")
@JanellBunger-Spiecha the email may be on 2 different BSA numbers ---
**Author:** ![MarkPellegri](https://avatars.discourse-cdn.com/v4/letter/m/8c91f0/32.png) [@MarkPellegri](https://discussions.scouting.org/u/MarkPellegri)\ **Post date:** [December 5, 2024, 3:08pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/8 "2024-12-05T15:08:22Z")
I’m hoping that next year they’ll change the renewals to not even require a login to [scouting.org](http://scouting.org) to pay for youth renewals once a member-specific link is received. This is increasingly causing a lot of headaches when one parent forwards the renewal to another parent etc. and forcing the units to continue handling a lot of special-case payments and reimbursements throughout the year. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 5, 2024, 5:30pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/9 "2024-12-05T17:30:47Z")
@MarkPellegri - this is best addressed via your council to provide feedback to National ---
**Author:** ![GregoryStevenson1](https://avatars.discourse-cdn.com/v4/letter/g/aeb1de/32.png) [@GregoryStevenson1](https://discussions.scouting.org/u/GregoryStevenson1)\ **Post date:** [November 16, 2025, 9:30pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/10 "2025-11-16T21:30:35Z")
Isn’t this something that could be fixed if they made the Member ID that _is_ linked to the Scout their primary? That is something that should be doable by the parent themselves (with some help)… ---
**Author:** ![JaymePechan](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@JaymePechan](https://discussions.scouting.org/u/JaymePechan)\ **Post date:** [December 27, 2025, 3:41pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/11 "2025-12-27T15:41:26Z")
I’ve only ever had one BSA ID, I received the email, and I am linked and can see my children when logging in. It even starts the renewal but halts on the first step with this message. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [December 27, 2025, 3:49pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/12 "2025-12-27T15:49:57Z")
@JaymePechan under member # ending 974 you are not in relationship to any Scout - I will send you a direct message \> look at top right Avatar to find it \> it will be a green envelope \> it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC) ---
**Author:** ![OliverZiolo](https://avatars.discourse-cdn.com/v4/letter/o/7bcc69/32.png) [@OliverZiolo](https://discussions.scouting.org/u/OliverZiolo)\ **Post date:** [December 29, 2025, 3:50pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/13 "2025-12-29T15:50:38Z")
I am trying to renew my son’s registration, but it says that there are “no organizations for renewal are active.” His member ID ends in #1157. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [December 29, 2025, 3:54pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/14 "2025-12-29T15:54:13Z")
@OliverZiolo all of those errors need to be reported to Council so they can turn in a National Membercare ticket - talk to the registrar in your council ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [December 29, 2025, 4:31pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/15 "2025-12-29T16:31:42Z")
We have word from Scouting America IT that this issue was fixed at about 9:30 AM Central Monday, December 29. Please try to renew again. ---
**Author:** ![OliverZiolo](https://avatars.discourse-cdn.com/v4/letter/o/7bcc69/32.png) [@OliverZiolo](https://discussions.scouting.org/u/OliverZiolo)\ **Post date:** [January 3, 2026, 4:36pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/16 "2026-01-03T16:36:33Z")
how do I reach out to council? Sorry, I don’t know how to do this. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [January 3, 2026, 4:38pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/17 "2026-01-03T16:38:50Z")
@OliverZiolo you are in Great Falls Council - [https://gfcscouting.org/](https://gfcscouting.org/) - Registrar is usually a good contact ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [January 4, 2026, 1:08am UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/18 "2026-01-04T01:08:02Z")
@OliverZiolo The issue for you might be that you are logged in as your Scout, not as a parent. Would you like us to fix this for you? ---
**Author:** ![OliverZiolo](https://avatars.discourse-cdn.com/v4/letter/o/7bcc69/32.png) [@OliverZiolo](https://discussions.scouting.org/u/OliverZiolo)\ **Post date:** [January 4, 2026, 2:17pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/19 "2026-01-04T14:17:50Z")
if that makes it so I can renew his registration, yes please. Thanks! I’ve never had this issue in prior years. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [January 4, 2026, 7:05pm UTC](https://discussions.scouting.org/t/error-you-are-not-allowed-to-proceed-with-the-renewal-when-attempting-to-renew-membership/443196/20 "2026-01-04T19:05:46Z")
@OliverZiolo Please try now and see if you can access your Scout’s membership at [my.Scouting.org](http://my.Scouting.org).