My fault… I was trying to track down my missing Scoutmaster Specific training that I took in-person in 2016 at my old council - it has suddenly disappeared making me untrained for my position. I was in contact with former District Training Chair from my former council and when she asked for my member ID I looked it up in Scoutbook. It took me to my.scouting and showed me 3 different numbers, only one that I recognized as the number I’ve had forever - from the old council. My new council was Primary and I thought if I temporarily changed to my old ID as Primary I might be able to see the training that was missing.
It didn’t help and now I can’t switch back to my current council and new member ID. Scoutbook lets me log in but I have no connections, no units, etc… it’s totally wiped and I can’t access anything at all.
Original Member ID: 129468210 Sam Houston Area Council 576 (currently marked primary and shouldn’t be)
Current Member ID: 136650125 Crossroads of America 160
Error: Failed to update membership. Reason: Person GUID is empty
A million thanks if you can help!