Eagle Scout Dad (BSA: 8445966) registered Lion Son (14532388).
Dad is listed on our roster as a 42-year-old Lion, Son is listed as a 6-year-old Unassigned.
Reported this to Council, who bumped it to National, who seemingly created a new ID for dad (14472429)
Weeks later, Dad’s original BSA account still appears on Scoutbook as a Lion (SB user ID 12623665). Son still does not appear on Scoutbook at all.
Council registrar sent me here for help.