Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a father that requested to be added to Scoutbook. His son joined our Troop last year and was in Cub Scouts before that. When I went to add him, I saw that he is already connected to his son in Scoutbook. The father said he doesn’t remember ever setting up an account when his son was in Cub Scouts, wouldn’t know what his log in might be, and does not receive emails that are sent from Scoutbook. Is there a way to disconnect the father, add him back and resend an invite to get him connected again?