# Google Family Link Scoutbook Login under 13 Restricted **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [August 13, 2023, 11:46pm UTC](https://discussions.scouting.org/t/google-family-link-scoutbook-login-under-13-restricted/372872 "2023-08-13T23:46:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![JustinN](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@JustinN](https://discussions.scouting.org/u/JustinN)\ **Post date:** [August 13, 2023, 11:46pm UTC](https://discussions.scouting.org/t/google-family-link-scoutbook-login-under-13-restricted/372872/1 "2023-08-13T23:46:19Z")
SB Needs a mechanism for parent, leader or scout to remove the Google sign-in linked to a Scouts account. A Scout with google linked SB account can not log in to Scoutbook. This is due to Google policy now restricting less than 13 years old to using Google login on the Scoutbook page. Ultimately - Scoutbook should not allow scouts under 13 to link their Scoutbook account to Google. Additional Background - Family Link restrictions prohibit changing the age to 13+. Many other posts highlight this issue. > [@Need to remove google log in](https://discussions.scouting.org/t/need-to-remove-google-log-in/358887): > > Hello! My son is 13 and an Eagle and was signed up for my.scouting and Scoutbook on his own. We used his google log in and that seems to have been a mistake. It’s not letting him log in due to his age. How can we remove the google log in and set up a normal log in? T Katt NE Georgia, Cherokee T149 Thanks!! > [@This service is unavailable for Google Workspace for Education users who are under 18 and children under 13](https://discussions.scouting.org/t/this-service-is-unavailable-for-google-workspace-for-education-users-who-are-under-18-and-children-under-13/361200): > > My son has a family-link managed google account and gets this message now for this past few weeks when trying to login into Scoutbook from a browser. Interestingly, it appears that the Scouting app still works, but that may be cached credentials. This is consistent across browsers. Sometimes when logging in the Google icon doesn’t even show up as an option when trying to authenticate. Does this have anything to do with the change earlier this month that enabled me to login without having to clic… > [@Login via Google credentials no longer allowed for scouts under 13](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/10): > > @jacobfetzer - here is what I found: > [@Cannot Register New Scout with Linked Google Scouting Account](https://discussions.scouting.org/t/cannot-register-new-scout-with-linked-google-scouting-account/370088/3): > > Just tried that… After logging in first, it “pre-filled” my information immediately, not even providing the option to login. I was able to proceed to the checkout page. That’s definitely a viable work-around, but a little complicated to try to explain to families. and more… ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [August 13, 2023, 11:54pm UTC](https://discussions.scouting.org/t/google-family-link-scoutbook-login-under-13-restricted/372872/3 "2023-08-13T23:54:09Z")
@JustinN you need to contact council to send in a National Membercare Ticket ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [August 14, 2023, 11:55pm UTC](https://discussions.scouting.org/t/google-family-link-scoutbook-login-under-13-restricted/372872/4 "2023-08-14T23:55:02Z")
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